-The rooms are quite noisy. We wanted to change the room because our neighbors always came home at like 1am to 2am and started bathroom door slamming + other banging. I requested a room change, but felt like they didn’t wanted to give me a new room.. at the end they provided. While changing I got a call after half an hour: “how much time you need?”
That made us feel very stressed out, we had a lot of baggage and had to pack. They could have provided us with a luggage carrier, but no.
After that no follow up question.
New room had the same noise problem, but at least not after 1am.
-If you don’t ask for things you won’t get anything. I felt uncomfortable to call them every day, because things were missing, but after some days I discovered other guests had to do same.
-At check-in they asked if we want room service to be done every day or every other day. We said room service for every other day, but water and coffee sachets we would prefer to get every day. Guess what: we had to call reception every second day to get water for 14 days.
-the room ventilation is bad, clothes won’t dry, not even bathing suits.
I liked the breakfast staff a lot! They smiling and remember your orders
Other staff is nice too, if you don’t mind asking for everything again and again.
There was mold in the edges of the shower..
The iron box and kettles are always dirty (after room change again). Rug stainy.
The location is good. Gym is okey, pool small but clean.