Got here a little late, hotels.com didn't offer instructions on how to check in, but the owner/manager? Came right away and helped me to my room. Very nice guy, explained how everything worked. The room was very cute, cozy and clean. Comfortable bed, great shower, and I was even given some cookies from the café they're partnered with. People complaining about the noise must be super sensitive to sounds because it's no louder than normal street noise. The café staff at Hattie Bells was also amazing. I wish i had gotten everyone's name because they were all wonderful. Will definitely stay again if I come through the area as it's directly across from the train station. Doesn't get more convenient than that! Only con is obviously its a bed & breakfast so no elevator and i was on the top floor so it was a bit of a struggle but other than that, everything and everyone was great!