DoubleTree by Hilton Chicago - North Shore Conference Center

We felt confident in the level of cleanliness. The front desk staff was also tremendously helpful with our questions regarding local restaurants and made every effort to assist with particular work-related needs we had.

Good location. Free on site parking. Friendly staff. Rooms were clean enough and the beds were comfortable. All the standard hotel room amenities

Due to COVID-19, the appropriate precautions were apparent. The room was super clean, however, the air vent was gross. The room temperature was perfect. The dinner I ordered from the restaurant was outstanding, however, breakfast and lunch were not served, therefore, no room service either. This hotel is very conveniently located with ample parking. I felt very safe going to my car alone. Staff was very friendly and accommodating. Would stay there again.

Over charged my room

Since my first visit of Chicago was in early September and the weather was warmer, I spent majority of my time out of hotel to explore the city. Yet, in my second visit in early November, due to the weather I stayed in hotel more. And that made me to see what were lacking! For instance, imagine you’re getting food from outside and somehow you forget to get SALT, STRAWS, KETCHUP or any other basic utensils! Then you go downstairs and figure out they don’t provide those items, and all you hear is a simple sorry! Another thing, you wake up in the morning and want to have your coffee using the coffee maker but you find it dirty and dusty! But let’s suppose it’s clean and you want to make your coffee and then you realize the most essential thing is lacking,Yes WATER! Then you go downstairs and ask for it. Well thank God they provide it but they are going to charge you $2 for each small bottle of water, not considering the fact that you almost paid $90 for each night!

It was bad. I’ve been staying at the Hampton Inn and they were much better. I really didn’t like when the Housekeeper knocked on my door at 7am, even though I had the sign ON THE DOOR. They’re service at the Front desk could be better as well.

An old property, staff not happy at all, room cleaning by request, no restaurants open, not a good experience at all

The hotel was conveniently located near many shops and restaurants. It is close to The highway also.

last night of chicago getaway. good access to shopping and eating. we had stayed a few nights prior at the hampton inn also by hilton which was a slightly better stay /same location, but had microwave in room and breakfast included. room was small and so was bath. strange to have fox;hbo, cnn but not msnbc which is what we like. cnn sufficed fine. very nice to offer early check in and late check out. just for that / would stay again.

Liked having indoor pool. Difficult to access it with key card. They finally left it unlocked. Hotel bar only open until 9pm on Saturday night. Not sure if that was Covid dictated or not. Rooms well maintained and staff was great.