I have stayed at this hotel several times, but last night was my worst experience here. I was given a room directly above the entrance, and I could hear the door constantly opening and closing, which was very noisy. I requested to change rooms, but the receptionist informed me that she was aware of the noise issue with that room. However, she could not fulfill my request as the hotel was fully booked. If she already knew about the noise problem, she should have informed me beforehand. I am very disappointed with this stay.