Charleston Coliseum & Convention Center - 5 min drive - 5.5 km
Charleston Town Center - 5 min drive - 6.2 km
Shawnee Sports Complex - 8 min drive - 9.0 km
Southridge Center - 8 min drive - 7.3 km
University of Charleston - 9 min drive - 8.2 km
Getting around
Charleston, WV (CRW-Yeager) - 12 min drive
Charleston Station - 6 min drive
Free airport shuttle
Free area shuttle
Restaurants
Taco Bell - 3 min drive
Tippie's Tavern - 11 min walk
McDonald's - 4 min drive
Hardee's - 7 min walk
Casa Garcia Mexican Restaurant - 3 min drive
About this property
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel puts you just a 5-minute drive from Charleston Coliseum & Convention Center. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A free airport shuttle and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Japanese
At a glance
Hotel size
150 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive smart lock details
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Transfers
Free airport shuttle on request (available 24 hours)
Offsite
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Gas grills
Room service (limited hours)
Traveling with children
Free local shuttle
What to do
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (10000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Picnic area
Terrace
Television in common areas
Fitness center
An indoor pool
Arcade/game room
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Sign language-capable staff
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Mosa's Bar and Grille - This bar specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 13.99 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Charleston West
Holiday Inn Hotel Charleston West
Holiday Inn Hotel Suites Charleston West
Holiday Inn Hotel Suites Charleston West an IHG Hotel
"Holiday Inn Hotel Suites Charleston West an IHG Hotel"
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel Hotel
Frequently asked questions
Does Holiday Inn Hotel & Suites Charleston West, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Hotel & Suites Charleston West, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?
No, this hotel doesn't have a casino, but Mardi Gras Casino (12-min drive) is nearby.
What is there to do at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel and nearby?
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel has an indoor pool and a fitness center, as well as an arcade and a picnic area.
Are there restaurants at or near Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?
Yes, Mosa's Bar and Grille offers American cuisine.
What's the area around Holiday Inn Hotel & Suites Charleston West, an IHG Hotel like?
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel is located a short 4-minute walk from Gateways Shopping Center.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
Nov 14, 2024
nehemiah
nehemiah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
LeAnn
LeAnn, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 10, 2024
The beds are REALLY high. Hard to get into for short people and older people. And the toilet paper was behind my left arm and hard to reach. The people were SUPER, especially Ashley in the breakfast area.
Threasia
Threasia, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 30, 2024
Disappointed!
Disappointed! My room was right next to the elevator and the noise was too loud to get any sleep!
Also, no hot water in the shower the next morning.
Lastly, my car was blocked in by a delivery truck when I attempted to leave the next morning. We had to wait 45 minutes until the truck completed its delivery to exit the parking lot.
Eric
Eric, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Nicholas
Nicholas, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 18, 2024
Alan
Alan, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2024
Lisa M
Lisa M, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Great Hotel- parking a challenge with large trucks
Great hotel for our cross country move. Clean and comfortable rooms. Parking was a challenge with our Uhaul truck and trailer. We had to park on the street
JuliAnn
JuliAnn, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 17, 2024
Very nice and dog friendly
The hotel was lovely. It was clean and the beds were very comfortable with great pillows and bedding. Lounge and grounds are clean and tidy. The staff were all amazing! Complimentary
coffee would have been nice. Highly recommend. Pet fees were very affordable too!
george k
george k, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Labreia
Labreia, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 29, 2024
Prentice
Prentice, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
Meredith
Meredith, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 13, 2024
Front desk people were great and very helpful. The pool area was great and had many convenient options
Travis
Travis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
Great stay!
Good stay. The kids liked the pool. We dont stay at holiday inns often, but we have not complaints
Miles T
Miles T, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 8, 2024
Clean, comfortable, and friendly atmosphere
We stayed overnight while waiting for our car to be repaired on our way home from vacation. The facility was clean, relaxing, staff was friendly. We enjoyed a relaxing stay from the shuttle service, restaurant, pool, and restful night. I would definitely stay here again.
Sarah
Sarah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 8, 2024
There was a very friendly, chatty bird in the lobby that's worth giving a shout out to.
Jeffrey
Jeffrey, 3-night trip
Verified Expedia guest review
4/10 Fair
Aug 5, 2024
Carie
Carie, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 2, 2024
The indoor pool was fantastic. The suite was very large.
Michael
Michael, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
I was very impressed with how clean my room and hotel facilities were!! We brought our dog ans she slept and played very well!!
Mike
Mike, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Heather
Heather, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2024
everyone at hotel staffs very nice and kind try to help every ways!!! wonderful swimming pool.