Niccolo Changsha

The rooms were, as always, very well appointed and maintained, although the finish of various movable units such as closet and bathroom doors etc., were starting to misalign and therefore hard to close. One complaint I had was the first room assigned to me was west facing, and so the Winter sun and the height of the hotel turned it into a bit of a furnace. This was exacerbated by the fact that the aircon could only be turned to heat ( apparently a government regulation). The second room was much better and I might add the request for a new room was attended to quickly and efficiently.

Location good nearby mtr & shopping mall, good building

Everything about my stay at the Niccolo was great. The people were helpful and friendly and the rooms were very nice. The only negative is that you need multiple elevator trips to get in and out of the building. I will say the elevators were very fast. The best part of the trip was the happy hour. While not well attended on Friday when I was there I thought the food put our was amazing considering it was free. Overall, a great place to stay.

很棒 值得推薦 下次一定再預約

res belle hôtel très calme dans un centre commercial de luxe. Personnel très accueillant et attentif, la chambre au 91eme étage avec une vue sur la ville exceptionnelle.

到步時的接車安排困擾 最重要確認了的無障礙設施欠缺 茶包迷你吧要提醒更換 早餐食物供應服務非常混亂

說是3點入住，結果我5點才勉強入住？解釋一下？其他都不錯

位置一流，近地鐵，去多個景點都十分方便。酒店樓層高，房間外望景色很好!服務態度親切友善。唯一不足是清潔度。房間入口黑色的桌面明顯見到塵及羽毛(應是羽絨被跑出來的)，相信不是房務没清潔，而是房間空氣質素差，有很多微塵。而入住第二晚在洗手間發現一隻很小很小的昆蟲。

酒店的服務相當差，明明是下午兩點check-in，結果三點才能提供一間房（我們明明訂了兩間房）。然後工作人員互相推卸責任，晚上回酒店拿另外一間房的時候，竟然給我們安排別的樓層，如果要住同一層還要我們加錢，後來我們理論了一下才給我們安排了。還有，浴室的抽紙巾用了幾張就沒有了（housekeeping難道沒有檢查的嗎），洗手間的玻璃門也是有問題的。那天是我的生日之旅，真的被影響了心情。內地酒店的服務真的有待進步

交通便利，酒店很新。但软性设施相对跟不上