At the beginning the check in was simple without complications, the receptionist was very kind, we had to wait for the second room that was not ready yet because it was still with guest, which was no problem. When the room was ready, they gave us the keys and we realized that one of the pillows had a long red hair of a woman that did not correspond to any of us, when I went down to mention it to the lady of the reception, she told the lady of the cleaning, a woman with short black hair, who went to us in a very upset way, who started to complain and talk to me in a very "loud" way, I tried to say that I understood that this was not her hair and that I only wanted that they change the cover of the pillow but she did not understand, however with her was another lady with short blond hair, who was very kind and changed the cover and explained to me that it could be from when they took them out of the washing machines. From that moment we felt that the friendliness of the lady of reception was no so friendly as the beginning but without being rude, the man of the reception of the night was always rude, however the man of the reception on Sunday was extremely friendly.
Regarding the location is away from the center, however 5 minutes walk has a subway station that communicates with all the city, at the same time there are supermarkets nearby and restaurants.