Horrible. Room no hot water, mattress old, mickey mouse upgrade so noticeable. Customer service suck! General manager offered me a pair of pliers to shut off water in the shower, food choice not enough and what they have was cold/watery eggs gross.
I asked for another room the bed bottoms look like they were pulled from the garbage, mattresses soft/sinked in, fire alarm covered with a plastic bag, no chair to seat on room looked bear with out, shower handle missing, and to top it off the owner and other men unlocked my room wanting to come in because the “general manager” didn’t mark it occupied? Her answer when told if the issue calmed replied: it was the owner with investors they are checking the rooms.
Laundry facility and gym need attention too.