2/10 – Mangelhaft
14. Nov. 2025
Got into my room with double beds and when I pulled sheets back on the first bed close to door , there were tiny pubic type hairs on the bed under the covers . The cleaning staff obviously just remade bed and never changed linens !!!
Walked out and requested a refund !!! The bad part is probably won’t get one , since booking through hotels.com. I called hotels.com and nothing they could do ….. since I’ve already checked in . Sorry but no bonus night is worth dealing with what I went through and the fact there very little recourse and the consumer gets screwed.
Pictures on website must have been when place was pristine and the water with dock !! It’s a large retention pond .
You have been forewarned… should have received negative stars but not an option .
The positive, the man behind counter was nice and courteous.
Chris
Chris, Geschäftsreise (1 Nacht)
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