Global Luxury Suites in South End

Terrible service. Horribly overpriced. False advertising -- this is not a hotel by any means. The "Global Luxury Suites" staff is generally not available to help you if you need anything. AVOID.

This is a very beautiful place to stay

Beautiful apartment

The place was mostly clean. There was a decent amount of room and it was attractive to the guy. It was a pretty decent view out the window. We also felt very safe there and I liked the fact there was a whole foods just across the street and I pharmacy in building right next-door Everything we would’ve needed was there even if we didn’t use it. However the pillows were very uncomfortable for me, they were way too big, I needed something flatter. Also the couch was not comfortable for sitting. Plus there was no way to watch the TV from the bed. Also because it is not a traditional hotel it is really hard if you want to get something from someone quickly. There is no room service or a hotel bar or restaurant. Because you’re not in a hotel. It’s not like you can just call the front desk. There is a Concierge-type person but they’re not always available. You have to call them and then wait for them to show up. But when you did call them and they did show up they were very helpful nice people. I should’ve taken more photos of the room sorry! That’s a dog park out the window for residents of the place.

Location and amenities are great but if you are looking for hospitality service that you receive from normal hotels. That's not what you are going to get here. I asked for extra towels and was told that I would have to wash the towels that were in the room. Mind you, I was only given one towel for two guests in the room. They also ask you to clean the room up yourself after your stay.

Excellent service.Accommodations were comfortable and clean.Apartment was beautiful and well equipped with all that we needed.I would definitely book here again on my next stay in Boston.

It was a great stay. Good service and easy to check in and check out. The small studio was equipped with everything I needed. The location is good for easy access to Back Bay and South Station. The only quibble I had was with the description on hotels.com versus the room itself.

The suite and service in front desk was excellent, confortable and well located also. There is a great supermarket just in front. Highly recomended!!

Very clean and great location! Washer and dryer was a great addition!

I really enjoyed this type of ‘hotel’ it was different but in a good way, mostly. Having an actually apartment gave me a feel like I was actually home very nice staff. But parking is the only drownfall. No parking options and parking garages are super hard to find and very expensive