We had the Grand Deluxe Room,this room was beautiful,expect the view,but the bedroom and Whirpool were dirty.I said that at the reception, and the staff apologized,but nobody cleaned them until we left.At night we couldn't sleep,because of the noise and the staff didn't say anything.
The advantage is that you are close to the beach,Bangla Road..,you get clean towels,hygiene products for free,and someone "trying"to make up your room every day,i said "trying" because after a whole week nobody has cleaning our whirpool or changed the bed sheets.When we left,we had to check out until 12 am,but our Agency told us bevor,that we can check out 2 hours later for free.At 12:30 a.m the staff is calling us,that we have to pay 5 euro more if we still 1 hour more in Hotel,and we left the room immediately and get our 1000 bath bail back.