8/10 Very good
Meget serviceminded personale. Fin beliggenhet. Anbefales.
Verified traveler
3-night trip
The Imperial Hotel
Hotel with casino, near Russell Square
The Imperial Hotel features a casino and puts you just steps from Russell Square. Also, The British Museum and Royal Opera House are within a 15-minute walk. The property is just a short walk to public transportation: Russell Square Underground Station is 4 minutes and Holborn Underground Station is 7 minutes.
Good
Popular amenities
- Pet friendly
- Parking available
- Free WiFi
- 24/7 front desk
- Casino
Main amenities (6)
- Casino
- WiFi in the lobby
- Internet in the lobby
- Self parking
- Room service
- 24-hour front desk
Room options
Check availability for these dates
Double or Twin Room
Highlights
Heating
Separate bedroom
- 1 bedroom
- Sleeps 1
- 1 Twin Bed
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About the neighborhood
Russell Square, 61-66, London, England, WC1B 5BB
About this property
The Imperial Hotel
The Imperial Hotel features a casino and puts you just steps from Russell Square. Also, The British Museum and Royal Opera House are within a 15-minute walk. The property is just a short walk to public transportation: Russell Square Underground Station is 4 minutes and Holborn Underground Station is 7 minutes.
At a glance
Property amenities
Room amenities
Frequently asked questions
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The Imperial Hotel Reviews
Good
8.0
Cleanliness
8.2
Staff & service
7.0
Property conditions & facilities
8/10 Very good
Uiterst vriendelijke roomservice en personeel
Roomservice:
De man die onze kamer iedere dag schoonmaakte was een uiterst vriendelijke en beleefde man. Het deed erg zijn best het ons naar onze zin te maken. Omdat mijn vrouw ziek werd, deed hij extra zijn best. Kwam extra thee brengen, kwam met het adres van de arts en de lakens werden extra verwisseld.
Overig personeel:
Alles wat we vroegen werd snel beantwoord en er werd meegedacht. In de ontbijtzaal wilde we een plek niet bij de airco. Die was er niet en dus werd de airco maar uitgezet. We zaten zeker met 150 man te ontbijten :-)
Ben
Ben, 4-night trip
8/10 Very good
Staff very welcoming and pleasant, rooms clean, breakfast very complete, and very well located.
To recommend.
Verified traveler
2-night trip
8/10 Very good
Great location.
Very convenient to all locations of the city. U-tube station is a 5 minute walk. Abundant restaurants including a French eatery serving delicious crepes.
Ed
Ed, 4-night trip
6/10 Good
Bon hotel
Un hotel bien situé. Avec vue sur le Russel Square Park. A deux pas de la station de metro.
Idéal pour visiter Londres.
J'ai adoré le vrai English Breakfast !
Verified traveler
2-night trip
6/10 Good
Hôtel sympa très bien situé.
Le petit déjeuner n'est pas top , pas trop de choix (manque les croissants, gateaux , yaourts, compotes........). Les serveurs ne sont pas du tout dynamique.
Idem pour le bar Atrium , personnel ailleurs , obliger de se lever pour commander les boissons.
Du jamais vu la conciergerie payante pour les valises 1 Pound.
CHANGER LA MUSIQUE DE L'ACCEUIL C'EST DEPRIMANT.
La literie n'est pas bonne, la chambre est agréable surtout demandé côté fontaine et non rue extrêmement bruyante.
Chambre a rénover.
VERO
VERO, 2-night trip
6/10 Good
Hotel à besoin d être modernisé
Petit déjeuner manque de viennoiseries
Chambre petite
Manque un frigo
Verified traveler
2-night trip
8/10 Very good
Gutes Hotel in zentraler Lage
Gutes Preis/Leistungsverhältnis, hilfreiches Personal, gutes Frühstücksbuffet , W-LAN hat nicht funktioniert
Verified traveler
10/10 Exceptional
Nice hotel in a convenient location
We were only in the hotel from about 10:30 PM and I had to leave at 5:00AM. Check in and out was easy, room was comfortable, clean and quiet and it was in a great location for museums and theaters. Price was also good.
Verified traveler
4/10 Fair
4 stjärnor ofattbart!
Stort hotell men litet, trångt och slitet rum. Sängar på hjul som lätt rullade iväg om man satte sig lite för fort eller snett. Hårda kuddar. Ventilation i rummet obefintlig. När man vaknade efter en natts sömn var fönstren alldeles immiga och likadant i badrummet efter en dusch. Mkt dålig frukost.
Chris
6/10 Good
Imperial Hotel
The hotel was close to my location of my meetings
The room was too small
The lifts were not working adequately
Breakfast was awful
Staff were pleasant
AC
8/10 Very good
Great for London visit.
Friendly staff, pleasant surroundings. clean comfortable room. Breakfast was good with plenty to choose from. Walking distance to West End is a plus.
Geordiegirl
10/10 Exceptional
Great value!
Great location, lovely room, excellent breakfast all at a great price
Emma
8/10 Very good
Good location
Convenient for Euston station, theatres and the sights. Close to Russell square tube.Smallish room but adequate. Only 1 tea and coffee sachet per person and no biscuits. Toilet roll holder fell apart after one gentle pull. No extractor fan in the bathroom. no yoghurt, fresh fruit, bread selection or pastries at breakfast . Hot food good choice and nicely cooked. Very weak tea seRVED by the waiters, coffee ok.
Very helpful staff and service with a smile .
Jenny
8/10 Very good
Great Staff, Nice Hotel
Once finding the way out of the car park to the hotel reception, a porter assisted my wheelchair bound father up in the lift. All staff were friendly, always happy to help and polite.
The room was clean, nicely decorated and surprisingly quiet considering how close to the road our room was. We found the beds very comfortable as they were firm, this may not be to everyone's comfort?
The only downside to the room was the coffee! To say disgusting would be an understatement, you're better off taken your own.
The restaurant staff again were very nice, helpful and attentive. The full English was great, with cereals and fish also available.
Once again the coffee wasn't up to scratch but it was at least drinkable.
Check out was simple and hassle free.
To summarise, a nice hotel with great staff but, please do something about the coffee!!
Drew
8/10 Very good
Reasonable hotel on a good deal
We went for a weekend my friend and I and we have stayed here before. The rooms are clean and tidy and the bathrooms spotless....the staff friendly and helpful.
However three minor complaints
1 our toilet and bath/washbasin were separate Rooms so you had to open the toilet door with unclean hands then go to open the bathroom door to wash them which I felt was a little unhygeinic
2 the toast at breakfast was a little no a lot awful, it was like leather however the breakfast selection was pretty good
3 the bedroom windows seem to be only single glazed and are a little draughty unless you tuck the curtains up around them...
We enjoyed our stay over the two nights, we particulRly like the fact that the lifts are pretty quick and we like the night and day bar where you can ever or wine ....which is a great end to an evening out
judiroodi
4/10 Fair
Hotel near Russell Square
On arrival staff a bit impolite, room small, heating could not be controlled and television did not work!
Dave
6/10 Good
Good value for money
Stayed here at the weekend nice big room comfy beds good location . Breakfast was ok but the staff at breakfast could of been a bit more happier ! I work in hospitality and a smile goes along way.
lee
8/10 Very good
I am writing this as I cannot submit unless I add something here.
Verified traveler
6/10 Good
Hotel abbastanza tranquillo
Esperienza abbastanza buona però la colazione, per gli inglesi sarà perfetta, ma per noi italiani direi che è veramente riduttiva. In più non siamo partiti il giorno della prenotazione perché l'aereo che doveva prenderci a bordo non è riuscito ad atterrare a Parma per la nebbia. Quindi ci hanno fatto dormire in hotel e portato a Bologna il giorno dopo. Questo però non c'entra con l'hotel.
pietro
8/10 Very good
Very good location
Quick check-in, big hotel in a very convenient location.
Verified traveler
8/10 Very good
The hotel was close to all necessary amenities which was really handy. The hotel itself was clean and the staff were very friendly.
Verified traveler
8/10 Very good
Verified traveler
2-night trip