Richmond Hotel Premier Musashikosugi

The room was very clean and much more spacious than expected. Staff was very helpful and respectful. Great location with close proximity to station and shopping mall.

Great location. Staff helpful. Hotel is probably more geared to business guests but that was not a problem for us.

A great place to stay for business travel. The only down side is closet space is very limited.

The staff were very friendly, welcoming and ready to help. The upkeep was fastidious. The room was ready and clean when we checked in. The amenities were thoughtful and generous.

Close to the train station. Shopping is convenient too.

This hotel is great in that it’s perfectly no grill. Room is clean and the bathroom is spacious by Japanese standard.

Excellent hotel which is very clean and quiet considering the location near to the railway. This hotel is great as the rooms are large for Japan. Clean sheets and towels every day. Excellent location. We will be back next time we come to see our family.

Wonderful

The rooms were cozy and kept clean. We had a great views of Tamagawa from our room. Beds were very comfortable. There is free wi-fi. At check-in, you are given free bath salts and other goodies not available in the rooms. Breakfast was delicious, better than high quality hotels and more affordable. But it’s definitely toward more Japanese style breakfast. The hotel is close to some malls, Lala terrace and Grand Tree. Lots of good food there and great shopping. Also close to newly opened 7-11, which was great. It operates 24/7. Very close to both stations of Musashikosugi. If coming from Narita Airport, take Narita Express to Musashikosugi and the hotel is about 5 min walk. If coming from Haneda Airport, take the bus to Musashikosugi, and it’ll be about a 10 min walk.

This is one of the least family friendly hotels I have gone to in a long time. From the very start at the checkin, they were arguing that I had to pay for another breakfast even though I showed proof in my reservation confirmation that I had already paid for 5. They wouldn’t let up, keep in mind we’re talking about breakfast for a 7 year old, his meal was the one in question here. How Petty. We booked two rooms because I have three kids and only smoking rooms were left. My room smelled like smokers room which was expected but the kids room was so much worse. It smelled like and old Karaoke room. Also no extra bed for our third child, towel or tooth brush or breakfast for that matter. Mind you we paid for him. I saw the price hike up when I inputted him in the reservation. So for one night , two rooms $400, it wasn’t worth it. I think for a traveling business person this hotel would be fine but if you’re traveling with kids stay away from Richmond Hotels in Japan.