Nomade Tulum

Die Anlage zeichnet sich durch eine äußerst selten zu findende Weitläufigkeit aus, man kommt sich innerhalb der Anlage vor wie im Dschungel. Alle Wohneinheiten sind perfekt in der Natur integriert. Das Personal ist sehr um die Gäste bemüht und der Service lässt keine Wünsche offen. Die Liegen und Sitzsäcke am Strand geben der chilligen Atmosphäre das best mögliche Ambiente. Es sind auch genügend Schatten spendende Plätze verfügbar. Das Essen ist hervorragend, lediglich die Auswahl könnte etwas größer sein. Daniel und Mario von der Guest Experience waren immer für Ihre Gäste da und haben sich mit viel Engagement um alle Belange gekümmert. Definitiv ein Platz für den perfekten Urlaub.

Reise (7 Nächte), 13. Apr.. 2019

Authentische Expedia-Gästebewertung

Super schöne Hotelanlage, schöner Strand. Alles sehr gepflegt. Und sehr freundliches und professionelles Personal

Rafi, Reise (3 Nächte), 4. Nov.. 2018

Authentische Expedia-Gästebewertung

Probably the best new hotel in tulum

Great staff, very courteous! It was a pleasure. Thanks for all! Be back soon

Matthias, Reise (1 Nacht), 1. Mai. 2018

Authentische Hotels.com-Gästebewertung

Sehr nettes Personal Super Lage Ausflüge möglich

Reise (12 Nächte), 25. Feb.. 2018

Authentische Expedia-Gästebewertung

Expensive

Went with a girlfriend over New Years paid 2600 per night with taxes for the ocean view room (Reg base price around $775) although Tulum is beautiful and the beaches clean these are not luxury accommodations! They are definitely unique but don’t expect normal lighting, complimentary coffee, coffee pots or small refrigerators in the room. The room is very small and has no drawers. Go expecting very Very little Hard to swallow what we paid and what we got in return!

kristi, Urlaub mit Freunden (5 Nächte), 28. Dez.. 2020

Authentische Hotels.com-Gästebewertung

Amazing hotel and staff! The incense and atmosphere is very relaxing. We stayed at the tree house suite! Very cool and unique. If you need a hair dryer, bring your own. Also, if you buy through orbits- breakfast Is not included. I’d recommend booking the hotel through their web site.

Donata, Romantikurlaub (4 Nächte), 27. Nov.. 2020

Authentische Orbitz-Gästebewertung

Worse service in the Jungle

I will never stay stay again at this property. I wouldn’t recommend any family or friends staying here. I booked two hotel rooms for a girls trip to celebrate our milestone birthday. I planned ahead and communicated several times with the reservations department. On arrival we were not greeted by the front staff ( women) desk clerks. They ignored us until I had to say something. Several people were allowed to go in front of us. One of the desk clerks told the bell man to take another patrons luggage before ours! After waiting over 30 mins to get to the room all of our luggage and belongings were soak in wet from waiting in the rain. We were not greeted with drinks like I heard other customers get. We weren’t even greeted with a smile. Upon entering my room my lights in the pool didn’t work, and I didn’t have any hot water. My friends room didn’t have any hot water or any lights working. We called the front desk and they said someone from maintenance would come. We waiting three hours and I called again an another clerk said I had to wait until the next day. I asked to be moved to another room and they told me they didn’t have any rooms. I don’t understand how you don’t have any rooms when you can’t be at 100% capacity with the covid recommendations? The restaurant staff was also rude and non accommodating to our group we watched and waiting everyone being serviced but us. Everyone morning we had to ask several times for our coffee to be served. I would never stay again.

Zakiyyah, Urlaub mit Freunden (3 Nächte), 12. Nov.. 2020

Authentische Hotels.com-Gästebewertung

Covid Policy

I was unable to enjoy the stay due to covid travel restrictions. I understand a strict cancellation policy but I had hoped for a partial credit, or at least a discount on a future stay. They took my money for the entire stay and I was left with nothing.

Chris, Reise (3 Nächte), 3. Sep.. 2020

Authentische Hotels.com-Gästebewertung

If u like to pay $500 /night to sleep in an actual tent, while getting violated by mosquitoes, getting ready w/ the brightest bulb being that of a nightlight, (had to get ready in friends room next door at casa malca where they have proper lighting), walking barefoot outside on rocks to go to the bathroom/shower, then this hotel is for u. Also don’t leave ur things in the bathroom b/c the rain will ruin it, along with soggy TP. My experience was anything but what I’d expect from a 4 star hotel, from the moment I checked in w/the lady at the front desk. The people in front of me were complaining how rude she was because she was handling a phone call, (completely taking her time), while a line of people waited to be checked in. I didn’t understand his frustration, (thought she was just busy), until it was my turn. I stood in front of her while she fumbled around doing “other duties,” literally ignoring the fact that we were in front of her for 20 minutes. Zero urgency in anything she was doing, almost as if she was taking her time. However my tipping point was when I almost got ran over while riding their shady bike because the chain fell off, (while peddling), causing my breaks to not work while heading directly into a cluster f*k of traffic. I was told on several occasions by the manager that he was going to figure out a refund, (these were not my only issues), with Expedia until the day I left for the airport. Once home, I get an email stating they will not refund me.

Mb, Urlaub mit Freunden (3 Nächte), 27. Aug.. 2020

Authentische Expedia-Gästebewertung

Nomade was such an amazing experience ! I have nothing negative to say about our stay. The whole experience was phenomenal, The food was amazing the service was also great in a room which was the Arena Suite was to die for. Walking right out to the beach. Such a great hotel ! I will definitely be back . A big thank you to Enrique at Nomade for taking care of our EVERY need. He made our stay even better . Thank you Nomade for having us . We will definitely be back .

Marines&Danny, Romantikurlaub (4 Nächte), 14. Aug.. 2020

Authentische Expedia-Gästebewertung