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El Carmen Hotel

3.0 star property
Hotel with restaurant, near Antigua Guatemala Cathedral

Choose dates to view prices

El Carmen Hotel features a rooftop terrace and puts you just steps from Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Other highlights include a bar/lounge, a terrace, and a garden. The helpful staff and breakfast get great marks from fellow travelers.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$84 nightly
The total price is $103
Jun 23 - Jun 24
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Double Beds
  • Free WiFi

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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$74 nightly
The price is $91
May 31 - Jun 1
Total with taxes and fees
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About the neighborhood

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Las Capuchinas Convent - 3 min walk - 0.3 km
  • Santa Catalina Arch - 3 min walk - 0.3 km
  • Antigua Guatemala Cathedral - 3 min walk - 0.3 km
  • Casa Santo Domingo Museum - 5 min walk - 0.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 70 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Cuevita De Los Urquizú - ‬2 min walk
  • ‪Restaurante Sobremesa - ‬2 min walk
  • ‪Fat Cat Coffee House - ‬2 min walk
  • ‪El Adobe Antigua Guatemala - ‬3 min walk
  • ‪12 Onzas - ‬1 min walk

About this property

El Carmen Hotel

El Carmen Hotel features a rooftop terrace and puts you just steps from Central Park and Antigua Guatemala Cathedral. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Other highlights include a bar/lounge, a terrace, and a garden. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking within 984 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Handrails in stairways
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 1 costs USD 10 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel El Carmen

Hotel El Carmen Antigua Guatemala

El Carmen Antigua Guatemala

Hotel El Carmen

El Carmen Hotel Hotel

El Carmen Hotel Antigua Guatemala

El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Does El Carmen Hotel offer free cancellation for a full refund?

Yes, El Carmen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at El Carmen Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at El Carmen Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by El Carmen Hotel?

Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.

What are the check-in and check-out times at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at El Carmen Hotel and nearby?

El Carmen Hotel has spa services and a garden.

Are there restaurants at or near El Carmen Hotel?

Yes, there's an onsite restaurant.

What's the area around El Carmen Hotel like?

El Carmen Hotel is in Historic Center, a short 2-minute walk from Central Park and 3 minutes' walk from Antigua Guatemala Cathedral. Travelers say the local area is very central perfect for shopping.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's airport shuttle service was reliable, convenient, and offered at various times, including early check-in and 3 am departures. (9 reviews)
  • The air conditioning was consistently strong and effective in all rooms, providing a comfortable temperature for guests. (15 reviews)
  • Strong and reliable WiFi was available. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
View
Food
Restaurant
Bed
Air conditioning
Volcano

Reviews

Verified

6/10 Good

The breakfast was very good. Big portions..very friendly staff
Rashmi, 1-night trip
Verified

10/10 Exceptional

Staff was excellent! Delicious breakfast that was included!
Daniel, 4-night trip
Verified

10/10 Exceptional

Location could not have been better! Staff were amazing; breakfast delicious!
Diane, 1-night trip
Verified

10/10 Exceptional

Good place to stay, pretty close to everything
Roxana, 2-night trip
Verified

10/10 Exceptional

Staff were pleasant and helpful. Hotel is in a nice location
Courtnee, 2-night trip
Verified

10/10 Exceptional

Lovely hotel with friendly helpful staff as super comfortable bed and a lovely breakfast included
Roweena, 1-night trip
Verified

10/10 Exceptional

Many choices for breakfast welcoming staff comfortable beds, very clean great towels
Dorene, 2-night trip
Verified

10/10 Exceptional

Clean room, staff was amazing. Good food.
Monica, 2-night trip
Verified

8/10 Very good

Staff was nice and the roof top was great and breakfast was great.
Amit, 2-night trip
Verified

10/10 Exceptional

Everything was perfect. The staff very helpful and in a great location.
Janine, 4-night trip
Verified

8/10 Very good

Great breakfast !
Karen, 2-night trip
Verified

10/10 Exceptional

Breakfast menu was delicious and included with stay! We were even able to place our orders the night before so our breakfasts would be ready when we got there! The A/C works magnificently. The grounds are immaculate and gorgeous. The staff could not be any kinder or more helpful. Transport to the airport (two different shuttles at two different times) were easily arranged and paid for online, and the vehicles and drivers were fabulous. I bring a veterinary team here twice a year, and I will never stay anywhere else.
Linda, 1-night trip
Verified

10/10 Exceptional

Everything was great. Personnel was amazing. Rooftop restaurant is really good.
Roberto, 1-night trip
Verified

10/10 Exceptional

The rooftop here was AMAZING, and the included breakfast was a brilliant perk. The staff was so lovely, the room was spacious, and the bathroom was great. Location was peak as well, would recommend staying at El Carmen.
Michaela, 2-night trip
Verified

10/10 Exceptional

I had a wonderful stay! The hotel was quaint, had a beautiful atrium filled with plants, and an amazing rooftop view of the volcanoes. The property was very well maintained, I always noticed a lot of staff present keeping everything clean. The front desk staff were always extremely friendly and helpful. My room was perfect for what I needed. Beds were comfortable, AC worked great and bathroom was very clean. The location is also excellent if you are a first time visitor. Everything is very close and walkable. Would highly recommend this hotel!
Nicole, 3-night trip
Verified

8/10 Very good

Nice room, excellent bed, and nice roof top terrace to have breakfast and hang out. Central location. Super friendly and attentive staff.
Eric, 4-night trip
Verified

10/10 Exceptional

This place was excellent!! Rooms were clean. The ambiance is beautiful. The roof top restaurant was amazing.Sara at the from desk was really helpful. Lilly from concierge went above and beyond with helping us plan our trip.
Danny, 1-night trip
Verified

10/10 Exceptional

Pleasantly surprised. Excellent location and friendly staff!
alba, 1-night trip
Verified

10/10 Exceptional

The room was fabulous, very clean, smelled amazing and bed was very comfy. I especially enjoyed the rain shower and the convenient location. The staff was so friendly, spoke English which was very helpful, and the food in the restaurant was incredible. I would highly recommend El Carmen!
Dana, 2-night trip
Verified

10/10 Exceptional

Amazing staff and great location
Ryan, 2-night trip
Verified

10/10 Exceptional

Really great shower and excellent rooftop restaurant.
Kristen, 1-night trip
Verified

10/10 Exceptional

Delicious breakfast on the rooftop with stunning views of the volcanoes. Great friendly staff!! Would come back here again.
Ryan, 3-night trip
Verified

8/10 Very good

Breakfast via rooftop views were fantastic.... breakfast stellar....!
Deborah, 2-night trip
Verified

10/10 Exceptional

Beautiful property, helpful staff, very walkable area. Loved this stay!
Ansley, 1-night trip
Verified

10/10 Exceptional

The staff was extremely nice and the breakfast with a view was amazing. That alone is worth staying there. The lunch and dinner were good as well, the drinks were ok. As we found in Guatemala, most drinks are just ok. The rooms are clean the shower decent. The only con is that you WILL hear people starting at 0530-0600 dragging their luggage and chatting loudly every day so just plan on getting up at that time.
Christopher, 3-night trip