The Queens Hotel & Victoria Cloisters

Riverfront hotel with restaurant, near Shambles

Choose dates to view prices

Sun, Apr 12
Mon, Apr 13
April 2026
May 2026
In the heart of Bishophill, Queens Hotel is a haven of comfort and convenience. Relax in the bar or indulge in a delicious breakfast at the restaurant, then stay connected with free WiFi. The helpful staff has received rave reviews from previous guests.
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Bar
  • 24/7 front desk

Main amenities (7)

  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
  • TV in a common area

Feel at home (5)

  • Elevator
  • Digital TV service
  • Self parking (surcharge)
  • Free toiletries
  • Hair dryer
$93 nightly
$112 total
Apr 19 - Apr 20
Total with taxes and fees

Room options

Showing 18 of 18 rooms
Free toiletries, hair dryer, towels
Iron/ironing board, bed sheets
Iron/ironing board, bed sheets
Iron/ironing board, bed sheets

Standard Double Room, 1 King Bed

Wonderful
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, towels
Iron/ironing board, bed sheets
Iron/ironing board, bed sheets
Iron/ironing board, bed sheets

Standard Double Room Single Use, 1 King Bed

Wonderful
  • 200 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
Standard Twin Room, 1 Bedroom | Bathroom | Free toiletries, hair dryer, towels
Standard Twin Room, 1 Bedroom | Iron/ironing board, bed sheets
Standard Twin Room, 1 Bedroom | Iron/ironing board, bed sheets
Standard Twin Room, 1 Bedroom | Iron/ironing board, bed sheets

Standard Twin Room, 1 Bedroom

Exceptional
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
Water view
Iron/ironing board, bed sheets
Iron/ironing board, bed sheets
Iron/ironing board, bed sheets

Superior Double Room, 1 King Bed, River View

Excellent
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Water view
Iron/ironing board, bed sheets
Iron/ironing board, bed sheets
Iron/ironing board, bed sheets

Superior Single Room, 1 King Bed, River View

Exceptional
  • 200 sq ft
  • Sleeps 1
  • 1 King Bed
Free toiletries, hair dryer, towels
Family Room, 1 King Bed | Iron/ironing board, bed sheets
Family Room, 1 King Bed | Iron/ironing board, bed sheets
Family Room, 1 King Bed | Iron/ironing board, bed sheets

Family Room, 1 King Bed

Good
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Water view
Superior Family Room, River View | Iron/ironing board, bed sheets
Superior Family Room, River View | Iron/ironing board, bed sheets
Superior Family Room, River View | Iron/ironing board, bed sheets

Superior Family Room, River View

Wonderful
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Free toiletries, hair dryer, towels
Double Smoking Room | Iron/ironing board, bed sheets
Double Smoking Room | Iron/ironing board, bed sheets
Double Smoking Room | Iron/ironing board, bed sheets

Double Smoking Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Water view
Superior Twin Room | Iron/ironing board, bed sheets
Superior Twin Room | Iron/ironing board, bed sheets
Superior Twin Room | Iron/ironing board, bed sheets

Superior Twin Room

  • River view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex) | Bathroom | Free toiletries, hair dryer, towels
Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
Free toiletries, hair dryer, towels
One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

Very good
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, towels
Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

  • 570 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex) | Bathroom | Free toiletries, hair dryer, towels
One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels
One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex) | Private kitchen

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex) | Bathroom | Free toiletries, hair dryer, towels
One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels
One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

Very good
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
Free toiletries, hair dryer, towels
One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

Exceptional
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Free toiletries, hair dryer, towels
One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets
One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex) | In-room dining

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Free toiletries, hair dryer, towels
Accessible Double Room with Shower | Iron/ironing board, bed sheets
Accessible Double Room with Shower | Iron/ironing board, bed sheets
Accessible Double Room with Shower | Iron/ironing board, bed sheets

Accessible Double Room with Shower

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, towels
Accessible Twin Room with Shower | Iron/ironing board, bed sheets
Accessible Twin Room with Shower | Iron/ironing board, bed sheets
Accessible Twin Room with Shower | Iron/ironing board, bed sheets

Accessible Twin Room with Shower

Exceptional
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Queens Staith, Skeldergate, York, England, YO1 6DH

What's nearby

  • York Dungeon - 2 min walk - 0.2 km
  • Jorvik Viking Centre - 3 min walk - 0.3 km
  • York City Walls - 3 min walk - 0.3 km
  • Shambles - 4 min walk - 0.4 km
  • York Minster - 7 min walk - 0.7 km

Getting around

  • Leeds (LBA-Leeds Bradford) - 42 min drive
  • York Station - 9 min walk
  • York (QQY-York Train Station) - 9 min walk
  • Hammerton Station - 15 min drive

Restaurants

  • ‪The Ackhorne Inn - ‬3 min walk
  • ‪Drift-In Cafe - ‬3 min walk
  • ‪Slug & Lettuce - ‬2 min walk
  • ‪Golden Ball - ‬3 min walk
  • ‪Tank & Paddle - ‬1 min walk

About this property

The Queens Hotel & Victoria Cloisters

The Queens Hotel & Victoria Cloisters offers a great location, putting you within a 15-minute walk of Shambles and York Minster. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Royal Brasserie, which serves British cuisine and is open for breakfast and dinner. Also, this hotel is just a 5-minute drive from York Racecourse. Fellow travelers love the helpful staff and overall property condition.

At a glance

Hotel size

    • 78 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Onsite parking available only on request
    • Onsite self parking (GBP 19.50 per night)
    • Onsite parking limited

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2000
  • Television in common areas

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Special features

Dining

Royal Brasserie - This brasserie specializes in British cuisine and serves breakfast and dinner. Reservations are required.
Riverside Lounge - Onsite bar. Open select days.

Fees & policies

Refundable deposits

  • Deposit: GBP 100 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 9.50 for children

Children & extra beds

  • Guests must contact this property in advance to reserve high chairs

Parking

  • Self parking costs GBP 19.50 per night
  • Guests must contact this property in advance to reserve onsite parking

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does The Queens Hotel & Victoria Cloisters offer free cancellation for a full refund?

Yes, The Queens Hotel & Victoria Cloisters does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Queens Hotel & Victoria Cloisters?

Sorry, pets aren't allowed.

Is parking offered on site at The Queens Hotel & Victoria Cloisters?

Yes. Self parking costs GBP 19.50 per night. Parking spots may be limited.

What are the check-in and check-out times at The Queens Hotel & Victoria Cloisters?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

Are there restaurants at or near The Queens Hotel & Victoria Cloisters?

Yes, Royal Brasserie offers British cuisine.

What's the area around The Queens Hotel & Victoria Cloisters like?

The Queens Hotel & Victoria Cloisters is located by the river in Bishophill, a short 9-minute walk from York Station and 6 minutes' walk from Shambles. Travelers say that the hotel is in a great location.

Have a question?

Get instant answers with AI powered search of property information and reviews.

The Queens Hotel & Victoria Cloisters Reviews

8.8

Excellent

9.0

Cleanliness

9.6

Location

9.0

Staff & service

8.4

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with a good choice of hot and cold food that set guests up for the day. (57 reviews)
  • The property's restaurant offered great breakfast options and evening meals were available with reasonable prices. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffRoomLocationBreakfastRiverBedViewParkingFoodRestaurant
Verified

10/10 Exceptional

Great breakfast, lovely staff!
Christine, 3-night trip
Verified

10/10 Exceptional

Great location,really nice room and the staff were so friendly and welcoming.
DAVID, 2-night trip
Verified

10/10 Exceptional

Grat location, clean, fabulous breakfast, comfy bed (didnt really like the pillows) friendly staff, would definitely return.
Tracy, 1-night trip
Verified

10/10 Exceptional

Brilliant location! Fabulous views, amazing food, recommend having dinner, bed and breakfast. Staff are really helpful, friendly and professional
Lorna, 1-night trip
Verified

10/10 Exceptional

lovly loction to town center literally 1 min walk over bridge ,rooms are dated only critique, day beds were comfy ,quiet location even tho close to town.defo would stay again
martin, 2-night trip
Verified

8/10 Very good

The hotel and staff were nice, the only thing I would say is the bath had the enamel peeling off but was very clean
claire, 3-night trip
Verified

10/10 Exceptional

Close to the city centre
Konstantinos, 2-night trip
Verified

8/10 Very good

Great location, 10 minutes walk into York. Lovely clean apartment, well equipped. A little noisy outside at night.
Joanne, 2-night trip
Verified

10/10 Exceptional

everything was excellent, the bed just wasnt comfortable, we couldnt sleep properly the mattress was too hard , and very thin pillows, but we would bring our extra ones if it meant booking again, as that was all we could say was wrong for us, the view and everything else including staff and food was 100% definitely recommend to anyone
Sharon, 2-night trip
Verified

10/10 Exceptional

The room was very clean, the staff couldn't do enough for you, parking was excellent, and the breakfast was, five star ,the hotel is in a great position to explore york ,will visit again 😀
Stuart, 2-night trip
Verified

10/10 Exceptional

Had a wonderful stay, clean room and excellent staff, great breakfast.
Melanie, 2-night trip
Verified

10/10 Exceptional

Staff were friendly room comfortable breakfast was good and the bar was very nice
Vivienne, 1-night trip
Verified

10/10 Exceptional

Had a lovely stay at this hotel. Rooms were clean and bed very comfy. Staff very friendly and will book to stay again.
Hannah, 1-night trip
Verified

8/10 Very good

Very clean and central hotel
mark, 2-night trip
Verified

10/10 Exceptional

The Rooms were excellent and exceptionally clean and warm The Staff were extremely friendly and helpful
Elizabeth, 2-night trip
Verified

8/10 Very good

A very good but showing its age a bit. No power point near the bed to charge a phone.
Ian, 3-night trip
Verified

6/10 Good

It was ok for a night.
Linda, 1-night trip
Verified

6/10 Good

Toilet made a terrible noise when refilling, room next door's toilet made the same noise which could be heard through the walls. On site parking was very expensive at £19 a day. Staff were great. Rooms were very pricey.
Sarah, 2-night trip
Verified

8/10 Very good

Friendly greeting. Location perfect for exploring York
Sarah, 2-night trip
Verified

10/10 Exceptional

We had a lovely room overlooking the river. Everywhere in the hotel was spotless and the decor was up to date. Only slight quibble was the shower over the bath which was dated but produced hot water. All the staff were very friendly and helpful and the breakfast selection was good with English breakfast cooked well. The lounge was a lovely room to have a drin as it overlooked the river. I would definitely recommend this independently run hotel
Carol, 2-night trip
Verified

10/10 Exceptional

All good - stay here every time we go to York. Friendly staff,clean
Lorraine, 1-night trip
Verified

10/10 Exceptional

We was only there for 1 night, from start to finish, everything was perfect, will be back next yr
Sarah, 1-night trip
Verified

10/10 Exceptional

Excellent front staff
Paul, 2-night trip
Verified

10/10 Exceptional

I really can’t fault it! The problem with tv got sorted the next day I brought to their attention and everything I needed was there. Great location! 10 out of 10 and I will be back with friends and family for sure 👌
Amy, 2-night trip
Verified

10/10 Exceptional

Staff were all brilliant, we ate here Sat eve, very good food. Room warm & comforftable.
patricia, 2-night trip