Fortaleza Suites, located near the Port of San Juan, offers a welcoming space with laundry facilities and in-room WiFi. Enjoy express check-out, luggage storage, 24-hour front desk service and coffee/tea in the lobby while appreciating its proximity to shopping - all aspects that previous guests have praised.
315 Calle Fortaleza, Old San Juan, San Juan, 00901
What's nearby
Calle Fortaleza - 1 min walk - 0.0 km
Port of San Juan - 2 min walk - 0.3 km
Plaza de Armas - 4 min walk - 0.4 km
Castillo de San Cristobal - 4 min walk - 0.4 km
Catedral Basilica Menor de San Juan Bautista - 7 min walk - 0.6 km
Getting around
Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
Restaurants
Raices Restaurant - 3 min walk
Pirilo Pizza Rústica - 1 min walk
Starbucks - 2 min walk
BrickHaus - 2 min walk
Mojito's Restaurant - 3 min walk
About this property
Fortaleza Suites
At Fortaleza Suites, you'll be just a 5-minute drive from Port of San Juan and Pan American Pier. This Colonial guest house is also within a short drive of Condado Beach and Puerto Rico Convention Center. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
14 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Shared microwave
Shared refrigerator
Water dispenser
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Colonial architecture
Accessibility
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Housekeeping on request
Fees & policies
Refundable deposits
A damage deposit of USD 60.00 will be collected before check-in
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property is professionally cleaned.
Property Registration Number 887900
Also known as
Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan
Frequently asked questions
Does Fortaleza Suites offer free cancellation for a full refund?
Yes, Fortaleza Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Fortaleza Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Fortaleza Suites?
Sorry, there's no onsite parking at Fortaleza Suites.
What are the check-in and check-out times at Fortaleza Suites?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Fortaleza Suites?
No, this guesthouse doesn't have a casino, but Casino Metro (5-min drive) and Sheraton Casino (5-min drive) are both nearby.
What's the area around Fortaleza Suites like?
Fortaleza Suites is in Old San Juan, a short 6-minute walk from Port of San Juan and 8 minutes' walk from San Juan Gate. The local area is walkable and popular for its beaches.
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Reviews
Fortaleza Suites Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.4
Amenities
9.4
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The property is within a 20-minute walk to the beach and provides beach towels and sunblock for guests. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Restaurant
Bed
Shower
Parking
Kitchen
Building
Store
Reviews
Verified
10/10 Exceptional
May 3, 2026
Nice location the people there is so helpful nice hotel
Fiorella
Fiorella, 3-night trip
Verified
10/10 Exceptional
Apr 25, 2026
It's such a beautiful hotel! We love the decor and the hominess. Rooms aren't big but big enough to relax in after a day of exploring the beautiful Old San Juan area. It's close to so much shopping and great places to eat and have a drink or two.
Highly recommend! We'll definitely be back♥️
Argentina
Argentina, 1-night trip
Verified
8/10 Very good
Apr 15, 2026
Ideal spot for a short stay. Walk around Old San Juan and don't worry about finding parking. There are bars, restaurants, and shops all around. The hotel staff are friendly and helpful.
Anna
Anna, 2-night trip
Verified
10/10 Exceptional
Apr 12, 2026
Truly fabulous- a gem in Old San Juan, fully walkable, loved the balcony, and the common kitchen area was perfect for our family. Staff was so warm and welcoming - cannot recommend this highly enough! Exceptionally clean, solid wifi, aircon fully functional, most importantly this location provides a sense of place and history.
Michele
Michele, 1-night trip
Verified
8/10 Very good
Apr 17, 2026
Great location, great staff, street noise effected sleep if you chose the front suites, no elevators.
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Very clean, we had enough amenities and the staff was wonderful
Teofila
Teofila, 1-night trip
Verified
8/10 Very good
Apr 15, 2026
Good
Simon A
Simon A, 3-night trip
Verified
2/10 Poor
May 7, 2026
Room was old and dirty - no hot water- bed uncomfortable- no tv in room - no windows - very creepy vibe - no balcony as advertised- elevator non existent- no parking no parking despite advertising parking - at least the girl at the front desk was nice
Jennifer
Jennifer, 1-night trip
Verified
8/10 Very good
Jan 25, 2026
The room was clean and staff very friendly, being in old San Juan was a treat
Jeff
Jeff, 1-night trip
Verified
6/10 Good
Apr 16, 2026
Yes
Michele
Michele, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
The room was amazing and the price point was definitely more than reasonable for the space we had! Clean, heavenly comfortable, and the staff are so nice! Excellent location for walking around too.
Jacqueline
Jacqueline, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Staff was AMAZING!
Aaron
Aaron, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Lovely place
Johanna
Johanna, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Friendly staff, huge room, fully stocked kitchen, wonderful location.
We only stayed one night but this would be a great choice for a multi -day stay.
Joan
Joan, 1-night trip
Verified
8/10 Very good
Feb 17, 2026
Personable staff.
Patricia
Patricia, 1-night trip
Verified
6/10 Good
Mar 20, 2026
Centrally located and had ample security measures in place. Not much for frills and the location cheaper out on all amenities. No coffee made and had to ask for soap.
david
david, 3-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Love the place
Jasmine
Jasmine, 2-night trip
Verified
8/10 Very good
Jan 4, 2026
A good hotel to stay in the capital, very close to everything and also quiet
LUIS
LUIS, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Our stay was wonderful ! Staff is friendly and helpful. Location is right at a Unesco World Heritage site and accesible to restaurants and attractions. Highly recommended !
Laiza
Laiza, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Clean room and friendly staff
Yaxuan
Yaxuan, 1-night trip
Verified
2/10 Poor
Mar 10, 2026
Room
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
This was a very great hotel and it was right in the heart of Old San Juan!!!! Definitely would stay again….
Charli
Charli, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
The perfect oasis. We were made so welcome and comfortable.
Cody
Cody, 1-night trip
Verified
8/10 Very good
Feb 2, 2026
It was very convenient close to lots of little stores and bars and restaurants. I felt save in the area
Fabiola
Fabiola, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2026
The whole vibe is calm and caring. The hotel feels like a quiet retreat where every detail was made to help guests relax. Highly recommend!