2/10 – Mangelhaft
7. Okt. 2025
Beware of your belongings when staying here!! After the sheets were changed (I assume accidentally) the housekeeping took clothes with them that were on the bed. After requesting many many times that the front desk checks with them at the laundry they didn't do anything. I had to practically beg them to do something until they finally managed to call someone and they weren't able to get me my clothes back they took from the room! they didn't seem to care too much and the manager didn't even bother to at least apologize or something, just told the front desk to give us his business cards. And all this after we on top of everything were also allocated the wrong room which they were also unable to change... and again didn't seem to care at all. attitude was basically ,,take it or leave it''...
Valerie
Valerie, Romantikurlaub (8 Nächte)
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