2/10 Poor
this is the kind of place where you come for the first time not knowing what to expect but will never return. Unprofessional staff from reception to restaurant’s servers.
Verified traveler
5-night trip
Rock Water Bay Beach Resort & Spa
Beachfront resort in Ham Thuan Nam with spa and restaurant
Rock Water Bay Beach Resort & Spa offers a tranquil oceanfront retreat. Enjoy the sun loungers, poolside bar, and stunning beach views from The Ocen View Restaurant. With amenities like Ocean Spa for pampering and 2 outdoor pools for fun, this resort is perfect for relaxation and play.
Popular amenities
- Pool
- Free breakfast
- Spa
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- On the beach
- Restaurant and bar/lounge
- Full-service spa
- 2 outdoor pools
- Free train station pick-up
- Sauna
- Steam room
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Children's pool
Feel at home (6)
- Children stay free
- Free cribs/infant beds
- Children's pool
- Playground on site
- Connecting/adjoining rooms available
- Private bathroom
Room options
Showing 2 of 2 rooms
Deluxe Villa, Ocean View
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
- Ocean view
- 323 sq ft
- Sleeps 3
- 1 King Bed
Deluxe Villa, Beachfront
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
- Beach view
- 377 sq ft
- Sleeps 3
- 1 King Bed
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About the neighborhood
Ke Ga, Tan Thanh, Ham Thuan Nam, Lam Dong, 800000
About this property
Rock Water Bay Beach Resort & Spa
At Rock Water Bay Beach Resort & Spa, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and facials. Offering ocean views, The Ocen View Restaurant serves breakfast, lunch, and dinner. A poolside bar, a hot tub, and a sauna are other highlights.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
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Rock Water Bay Beach Resort & Spa Reviews
6.6
Cleanliness
4.6
Location
5.6
Staff & service
5.8
Property conditions & facilities
6/10 Good
Na odludziu, lecz z ladnym widokiem.
Hotel jest bardzo ladnie polozony, w pieknej zieleni, na skalistym zboczu, schodzacym ku morzu. Caly czas chodzi sie po kamiennych, wysokich schodkach - raz w gore, raz w dol. Personel slabo zna angielski. Przy basenie tlum osob z malymi dziecmi i halas niesamowity. Polozony na odludziu, jedyna restauracja na zewnatyrz oddalona o ok.400 m.
Jerzy
10/10 Exceptional
Tuyệt vời.
Ngoài ra có 1 điểm nhỏ là toilet bị hỏng cần gạt. Mặc dù có nhân viên đến sửa nhưng sau đó lại hỏng. Resort cần nâng cấp lại.
Chi
2/10 Poor
Slitet och dålig skött
Lita inte på bilderna som visas varken på hotels.com eller på deras egen hemsida. Hotellet känns förfallet, som att det är byggt för länge sedan och ej omhändertaget. Vi möttes av dålig service från början men fick bättre service när vi fick prata med managern för hotellet då vi ville avbryta vår vistelse. Restaurangens mat var helt ok men miljön är väldigt tråkig.
Julia
2/10 Poor
Chambre remplie et salle. Nourriture médiocre. On a du attendre 35 min pour avoir un cocktails hors de prix avec en cadeau des fourmis à l intérieur. Cloportes énormes dans la chambre. Hôtel vétuste et mal entretenu. Vraiment hôtel a oublié... Il devait peut être être bien il y a de cela 10 ans !!!!
Collart
4/10 Fair
Needs updating, shabby, old fashioned
Nothing around the hotel, you need to travel for shops, entertainment, restaurants, . Although being only 120miles away from Ho Chee Min, it takes between 5 and 6 hours to get to the hotel. It take so long to get anywhere. Not enough sunbeds. Although staff are willing and helpful it takes time for them to do things. Taxi fares are very expensive and if does not help when Expedia book your taxi from the airport to your hotel and it turns out that the taxi company only works in Ho Chee Min city. It then takes 2.5 hrs to sort out another taxi. Not a good start to the holiday. Then thinking that the taxi has already been paid for you have a further £100 to pay to get to your hotel. Not a good start. We are used to travelling in this part of the world but this is the worst hotel we have been to.
Verified traveler
8/10 Very good
Det var för långt från andra ställen, man fick åka taxi i ca 30min för att äta på restaurang. Men tycker man om allt i ett så passar denna plats, Låg oerhört vackert och barmvänligt, men mycket trappor, kanske inte bästa ställe för dem med sämre funktionalitet.
Sanna
8/10 Very good
Great for relaxation
If you just want to relax by one of the many pools then this place is perfect in every way, but if you want to go into Mui Ne or visit the sand dunes, then the location is terrible as it's such an effort to try to get to anywhere..There is a local bus number 6 that goes to Phan Thiet, & then can change to the number 1 to Mui Ne, but it takes nearly two hours & there are no buses there in time for sunrise at the sand dunes & no buses back at sunset, so you'll have to take an extremely expensive taxi!! The food was really good, it looked expensive, but the portions were huge so it worked out good value.
Nick
2/10 Poor
full hotel review honestly
Dec 31
- overcharged for motorbike rental $25 perday
- washroom fan not working
- upgraded room for no charge 1 day other 2 days i was charged $15x2=$30 for upgrade
- booked massage but booking not ready
- new room no air conditioning could not sleep too hot
- room not ready at all no towels
- safe deposit box problem asked 10 times and finally i had to stand there to walk staff to room to fix it
- phone not working
- dinner at new years eve was awful we had to cook our own food. Jan 1
- No air conditioning still
- 8am i told front desk to fix the air conditioning before we return at 5
-air conditioning not working still
- returned but not fixed
- we could not sleep
Jan 2nd
- we can not rest at hotel bc a/c
- returned at hotel at 10pm
- gave up just goto hotel to sleep
Problem resolution
Check out date asked to talk to manager
Taxi ride offered by manager
New years dinner was fully paid no compensation was given even tho we had to cook our own food
Hotel rooms were fully paid even with three nights without air conditioning no compensation was given
Upgrade for two nights were still charged
Apology was offered
Verified traveler
10/10 Exceptional
Ok
Hoa
Hoa, 2-night trip
6/10 Good
Nhan
Nhan, 2-night trip
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