10/10 Exceptional
Great staff and service.
Maria
Maria, 2-night trip
HB Xalapa
Xalapa hotel with outdoor pool and restaurant
Choose dates to view prices
Enjoy your visit to Xalapa with a stay at HB Xalapa. The restaurant is the perfect spot for a bite to eat, and after visiting the health club for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a children's pool, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff.
9.2
Wonderful
Popular amenities
- Pool
- Pet friendly
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Breakfast available
- Health club
- Children's pool
- Room service
- Conference center
- Business center
- Terrace
- 24-hour front desk
- Air conditioning
Feel at home (6)
- Children's pool
- Television
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
$56 nightly
$66 total
Mar 28 - Mar 29
Total with taxes and fees
Room options
Showing 5 of 5 rooms
Habitacion Estandar Doble
9.0Wonderful
18 reviews
- City view
- 344 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Junior Suite Doble
9.0Wonderful
7 reviews
- City view
- 409 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Habitacion Estandar King
9.6Exceptional
4 reviews
- 344 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Junior Suite King
8.8Excellent
5 reviews
- City view
- 409 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Habitacion Estandar King discapacitados
8.0Very good
1 review
- City view
- 344 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
Av. Lazaro Cardenas No. 9, Xalapa, VER, 91190
What's nearby
- Plaza Las Animas Mall - 1 min drive - 1.9 km
- Xalapa University - 2 min drive - 2.3 km
- Hospital Angeles Xalapa - 2 min drive - 2.3 km
- Plaza Las Americas Mall - 2 min drive - 2.6 km
- Los Berros Park - 6 min drive - 3.0 km
Getting around
- Xalapa, Veracruz (JAL-El Lencero) - 13 min drive
- Xalapa Station - 10 min drive
Restaurants
- Flor Catorce - 5 min walk
- Kaliman - 6 min walk
- Tacos La Vecindad - 4 min walk
- Las Alitas De Pollito - 5 min walk
- Bola de Oro - 5 min walk
About this property
HB Xalapa
Enjoy your visit to Xalapa with a stay at HB Xalapa. The restaurant is the perfect spot for a bite to eat, and after visiting the health club for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a children's pool, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff.
At a glance
Hotel size
- 90 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets allowed*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free covered onsite self parking
- Free covered onsite valet parking
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
- Restaurant
- Bar/lounge
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children's pool
Working away
- Business center
- Computer station
- Coworking spaces
- Conference center
Services
- 24-hour front desk
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Pool loungers
- Pool umbrellas
Facilities
- 1 building/tower
- Built in 2007
- Safe-deposit box at front desk
- Garden
- Terrace
- Television in common areas
- Communal living room
- Health club
- An outdoor pool
- At least 80% of food locally-sourced
- Annual offsets purchased for at least 10% of carbon footprint
- Locally-owned & organized tours & activities
- At least 80% lighting from LEDs
- Comprehensive recycling policy
- Banquet hall
Accessibility
- Elevator
- Elevator door width (inches): 36
- Wheelchair-accessible parking
- 2 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 39
- Wheelchair-accessible fitness center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Stairway handrail height (inches): 33
- Front entrance ramp
- Wheelchairs available on site
- Closed captioned TV
- Magnifying mirror
- Lever door handles
- Well-lit path to entrance
- Stair-free path to entrance
- Smooth flooring in room
Room amenities
Be entertained
- 32-inch TV
- Cable TV channels
Home comfort
- Air conditioning
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Soundproofed rooms
- Bed sheets provided
Freshen up
- Soap and shampoo
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Reusable coffee/tea filters
More
- Daily housekeeping
- In-room safe
- Eco-friendly cleaning products provided
- LED light bulbs
- Recycling
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately MXN 195 for adults and MXN 145 for children
Pets
- Service animals exempt from fees
- Pet deposit: MXN 1000 per day
- Pets are allowed for an extra charge of MXN 500 per pet (may vary based on length of stay)
Parking
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 7:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Is there a pool at HB Xalapa?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at HB Xalapa?
Yes, pets are welcome. There's a charge of MXN 500 per pet, per day, and there's also a deposit of MXN 1000 per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at HB Xalapa?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at HB Xalapa?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
Is there an onsite casino at HB Xalapa?
No, this hotel doesn't have a casino, but Big Bola Casino (4-min drive) is nearby.
What is there to do at HB Xalapa and nearby?
HB Xalapa has an outdoor pool and a health club, as well as a garden.
Are there restaurants at or near HB Xalapa?
Yes, there's an onsite restaurant.
What's the area around HB Xalapa like?
HB Xalapa is a short 18-minute walk from Plaza Las Animas Mall and 13 minutes' walk from Interactive Museum of Xalapa (MIX).
Have a question?
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HB Xalapa Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.4
Location
9.2
Staff & service
9.0
Property conditions & facilities
10/10 Exceptional
Mainly, it is close to CAXA, public transportation is available 24/7 and safe.
Staff is very amicable and ready to help.
Maria
Maria, 2-night trip
10/10 Exceptional
Clean, spacious room
Sandra
Sandra, 1-night trip
10/10 Exceptional
The location is convenient and the hotel is up to date
Jane
Jane, 1-night trip
8/10 Very good
Very clean & very upscale for the price
Carlos
Carlos, 2-night trip
10/10 Exceptional
Excelente
alexis
alexis, 2-night trip
10/10 Exceptional
The hotel is cleaned, the food and prices are good. Staff very friendly
Griselda
Griselda, 4-night trip
10/10 Exceptional
Room service was excellent! Fast and reliable.
Valeria
Valeria, 2-night trip
10/10 Exceptional
Excelente
Abel
Abel, 2-night trip
10/10 Exceptional
Excelente
Yesenia
Yesenia, 1-night trip
10/10 Exceptional
I’m happy very clean and principal cheaper
Andres
Andres, 1-night trip
10/10 Exceptional
NA
Fernando Emmanuel
Fernando Emmanuel, 2-night trip
8/10 Very good
Good
Very clean annd confortable
Ariana
Ariana, 1-night trip
8/10 Very good
N
Francisco
Francisco, 1-night trip
6/10 Good
☺️😉
Harry
Harry, 1-night trip
8/10 Very good
M
Jose
Jose, 1-night trip
10/10 Exceptional
.
David Salomón
David Salomón, 1-night trip
10/10 Exceptional
Restaurant Service is a disaster and the good quality is bad
JULIO
JULIO, 2-night trip
8/10 Very good
Restaurant service is a disaster and food quality is bad
JULIO
JULIO, 2-night trip
8/10 Very good
Excellent hotel and staff
I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Rhona
Rhona, 2-night trip
8/10 Very good
They not have refrigerator o ice machine there wasn’t in the restaurant
Humberto
Humberto, 4-night trip
2/10 Poor
The elevator was not working or it would go down to the bottom level without taking you to your floor.
Lorena
Lorena, 1-night trip
10/10 Exceptional
Es un hotel de fácil acceso, cerca de CAXA. Limpio y cómodo. Las habitaciones amplias. El restaurante muy bueno.
Carlos Manuel
Carlos Manuel, 2-night trip
10/10 Exceptional
Servicio y limpieza excepcional
ARTURO
ARTURO, 1-night trip
10/10 Exceptional
Si
Jose Luis
Jose Luis, 1-night trip
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