Apart hotel Casaejido

Knowledgable, professional reception. Available staff

liked the quite, liked that there was secure parking, filtered water provided and the wifi was decent. Besides the bed bugs, my booking included breakfast and they tried to sell us breakfast and insisted the included was pastries and coffee. we ended up in an apartment Building that's re purposed as a hotel 2 blocks away. After we got bites the first couple of days I sent them photos of the bites, a bug we found, shells and bug poop on the sheets (reminds me of the urine stains we found on the bedding) They were careful not to apologize or admit any fault but said we can leave and they would Approve a full refund once Expedia contacted them, sure enough after we left they claimed no bugs were found, offered us another room, and then only issued a pro-rated refund minus an extra night because we left half an hour after their 12pm checkout time. Would NEVER stay with them again.

Really enjoyed our stay at Casaejido. Firstly, the staff were great at check-in and allowed us to access our room a couple of hours early. They then have us lots of useful info about the hotel and the area. We had a studio, which was spacious, comfortable and very clean. The kitchen was well equipped so making meals was easy. The location is a little far away from the ‘action’ but still walkable. It was perfect for us as we hired a car and we were using the hotel as more of a base to explore the rest of the area. Would recommend.

friendly staff, very good service. The hotel is super clean and very good located

The place was good. A little far from the lagoon but not too much. A lot of mosquitoes by the pool area. Inside was good without mosquitos. The breakfast was amazing. The AC wasnt very cold. The only way to get to the town is by walking or getting a taxi cab

We spent 2 nights with poor air conditioning on a hot/humid weather despite letting staff know about the problem ahead of time, and they blamed us for not bringing it to their attention again on the second night. They simply neglected our complaint until the last and third night.

This room was hugely noisy overnight. Unsure if due to a vibrating pipe or normal climate system switching on/off but our room was pretty close to the source of the noise which lasted all night long. Everything else was good but this was a disappointment as our 2nd stay here. Please be careful to ask for a quiet room if you do not want to ensure a restful night. It’s still one of the best value for money places you can find in Playa.

Good apartment, good services, nothing to complain about.

it was a beautiful relaxing place, cleaners were superb, probably not the place to stay for the full 16nights though........ some nights there was banging mucic from a bar several blocks away, not really Casaejidos fault, & some nights next doors dog barked.....all night!

They had issues with the wi-fi in the rooms. But overall the facilities were very good. Really nice and quite neighborhood. I could definetly repeat this place.