2/10 – Mangelhaft
8. Mai 2026
We arrived late, having notified the staff that confirmed it was okay, but we could not get into the hotel and the two staff members in the reception area did not bother to help. Another hotel guest let us in, we got our keys, and then used 10 min to find the elevators to our floor getting no directions or help of any kind from staff. The room turned out to be a single room with a 120 cm wide bed for us (a married couple) despite having booked and paid for a double room. However, the worst thing was that the hotel sits on top of the railway area next to the central station in Copenhagen and the noise from the passing trains kept us away all night. There was no AC and so we had to open the window to get some air.
Jannik
Jannik, Aufenthalt von 1 Nacht
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