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Hotel Sombra del Agua

3.5 star property
San Cristóbal de las Casas hotel with restaurant and bar/lounge

Choose dates to view prices

Nestled in the heart of Zona Centro, Hotel Sombra del Agua offers a tranquil retreat. Unwind with a sports massage at the spa or lounge in the garden; then, indulge in cooked-to-order breakfast and enjoy high-speed WiFi. Helpful staff have left a lasting impression on previous guests.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Conference center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Premium bedding
  • Limited onsite parking
$70 nightly
The total price is $83
May 29 - May 30
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Room, 2 Double Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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Casa del Alma Hotel Boutique & Spa
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  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 329 reviews
$120 nightly
The price is $142
May 29 - May 30
Total with taxes and fees
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About the neighborhood

Map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • Café Museo Café - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 7 min walk - 0.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive

Restaurants

  • ‪El Mezcalito - ‬1 min walk
  • ‪Tarumba Restaurant - ‬1 min walk
  • ‪Café Bar Revolución - ‬1 min walk
  • ‪Via Vai Caffetteria - ‬1 min walk
  • ‪El Fogón de Jovel - ‬1 min walk

About this property

Hotel Sombra del Agua

Enjoy your visit to San Cristóbal de las Casas with a stay at Hotel Sombra del Agua. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this Colonial hotel include a snack bar/deli and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite carport
    • Free offsite parking within 328 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1907
  • Safe-deposit box at front desk
  • Garden
  • Reception hall
  • Colonial architecture

Accessibility

  • Front entrance ramp
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Tile flooring in public areas

Room amenities

Be entertained

  • Smart television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children

Children & extra beds

  • Rollaway beds are available for MXN 450 per night

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Holiday Inn San Cristobal-Espanol

Holiday Inn San Cristobal-Espanol Hotel

Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas

Hotel Sombra del Agua Hotel

Hotel Sombra del Agua San Cristóbal de las Casas

Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Sombra del Agua offer free cancellation for a full refund?

Yes, Hotel Sombra del Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sombra del Agua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Sombra del Agua?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Hotel Sombra del Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Sombra del Agua and nearby?

Hotel Sombra del Agua has a garden.

Are there restaurants at or near Hotel Sombra del Agua?

Yes, there's an onsite restaurant.

What's the area around Hotel Sombra del Agua like?

Hotel Sombra del Agua is in Zona Centro, a short 1-minute walk from Mesoamerican Museum of Jade and 3 minutes' walk from San Cristóbal de las Casas Cathedral. Travelers recommend the hotel for its central location.

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Reviews

Hotel Sombra del Agua Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as very good, tasty, and extremely good with local ingredients. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Food
Parking
Bed
Cities
Coffee
Air conditioning

Reviews

Verified

10/10 Exceptional

Great place, near most major attractions in town, excellent staff.
Maria Cristina, 4-night trip
Verified

10/10 Exceptional

Always enjoy coming here. Great ambiance and excellent food in the restaurant.
Stephen, 1-night trip
Verified

8/10 Very good

Fantastic location & beautiful colonial building.
Julia, 2-night trip
Verified

10/10 Exceptional

Everything was perfect, clean rooms , friendly staff, good food at Tarumba, and perfect location
Guadalupe, 4-night trip
Verified

10/10 Exceptional

Clean room, very nice staff.
Zayra, 6-night trip
Verified

10/10 Exceptional

lovely hote, great restaurant
Ana, 4-night trip
Verified

10/10 Exceptional

Rooms were clean and bed was comfortable. The dining was amazing. I have to say I miss the meals that were on the menu. The staff was super friendly and always attentive. We will definitely stay there again.
Gerardo, 4-night trip
Verified

10/10 Exceptional

Great service overall
Jose, 2-night trip
Verified

10/10 Exceptional

Great location in the heart of the city. The restaurant was very good, we would definitely stay here again.
John, 5-night trip
Verified

10/10 Exceptional

It's a beautiful hotel with wonderful service and delicious food. 10/10 I will be back!
Patrice, 3-night trip
Verified

10/10 Exceptional

An excellent stay

Stayed here for a few days and thought it was an excellent place in terms of location, style, and service. I would definitely stay here again!
William, 3-night trip
Verified

10/10 Exceptional

Fabulous stay in Chiapas

We had a wonderful Time - hotel is very stylish and comfortable and the staff are fantastic - friendly and charming. The food in the restaurant was extremely good too for breakfast and dinner with local ingredients and all with the chefs little twist on things. I look forward to returning
Sarah, 3-night trip
Verified

10/10 Exceptional

Very pleasant stay, great location, was comfortable, and had everything I needed.
Matthew, 2-night trip
Verified

10/10 Exceptional

The property is very beautiful and the staff go beyond! I’ll stay here again!
maria j, 6-night trip
Verified

10/10 Exceptional

Great service and high quality food
DR JESUS A, 3-night trip
Verified

10/10 Exceptional

Super cute hotel, excellent location and fantastic service. The food was also amazing. I will keep very good memories of this place and when I come back to San Cristobal I will definitely stay here.
Martha, 5-night trip
Verified

10/10 Exceptional

This hotel is beautiful. It has a rustic look with plants everywhere. One of our favorite breakfast was located on site Tarumba. Best location to all tourist sites.
veronica, 3-night trip
Verified

10/10 Exceptional

Wonderful stay. Staff was super helpful.
cassie, 4-night trip
Verified

10/10 Exceptional

The staff is great, they were very accomodating to our needs. I have stayed here in the past and will continue to chose them. Great place!
Enrique, 4-night trip
Verified

10/10 Exceptional

Central, very service minded staff
2-night trip
Verified

10/10 Exceptional

The team at Sombra del Agua went above and beyond to make our recent trip a truly unforgettable experience. Not only did they provide exceptional accommodations and service at their beautiful hotel, but they also facilitated a fabulous dinner for our large group. The beds were very comfortable and the location is perfect. The hotel used to be an old home, so there isn’t the best insulation. They have a sister hotel that has more updated rooms and a spa & gym. Both restaurants are amazing.
ABDUR, 4-night trip
Verified

10/10 Exceptional

Great stay in one of the suites, which was huge and had a fabulous terrace. Staff amazingly helpful and friendly. Short walk to the pedestrian street going through town, but not too noisy. Great restaurant in the hotel.
Paul, 3-night trip
Verified

10/10 Exceptional

We just got back from our trip this hotel has very friendly staff everyone greets you. The rooms are clean and hot water 👍 for showers. Walking distance to many places. The food was amazing.
Marcelo, 4-night trip
Verified

10/10 Exceptional

Very good hotel!

This is a really good hotel. The staff is lovely and very helpful. Rooms are comfortable and very clean. We had a challenge working the tv and the safe in the room didn’t work, but in spite of that we would stay here again. The restaurant in the hotel is excellent!
Mary, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel and excellent food

Beautiful hotel with excellent food. The courtyard is a lovely place to have breakfast in the morning or dinner at night, when they light a fire creating a great ambience. Staff were great. Very good central location but the hotel itself is really calm and tranquil. Really nice toiletries provided. Excellent value for money.
Megan, 5-night trip