Grand Hotel Praha

Service sehr gut ,Frühstück reichhaltig Standort Hotel perfekt

Lage, Zimmer und Sauberkeit waren Beispielhaft Frühstück war ausreichend. Preis und Leistung für meinen Aufenthalt sehr Zufriedenstellend.

A very comfortable and stylish hotel. All members of staff were extremely friendly and attentive. Our room at the front of the hotel, looking out at the Astronomical Clock, was perfectly located. The breakfast was excellent. We look forward to our next visit to the Grand Hotel Praha.

tolle Lage mitten in Prag, Verkehrslage mit Auto etwas schwierig aber lösbar

Sehr zentral,das ist aber vom nachteil,vor dem hotel versammeln sich stündlich hunderte von leuten um das glockenspiel der rathauses zu bewundern.es ist kaum ein durchkommen.das frühstücksbüffet war mittelmässig und die betten sehr unbequem. Es gibt keine möglichkeit das hotel mit dem auto zu erreichen, das parkhaus ist 600 m entfernt. Auch zu bus oder tram bahn geht man ca. 500 bis 700 m.

The hotel was centrally located and very close to amenities. Everything I needed was close by. Very kind management and staff.

Sent the hotel an email stating that we would be arriving later on the night for a check-in and arrived around 20:30. Was greeted by a friendly bell hop and showed to our room. We booked the Presidential Suite and expected to see a Private Sauna in the room but was disappointed to not see one. The bell hop was unaware of the room booking and was just following orders to place us in the room. We were informed to ask the front desk in the morning about the room mess-up. The air conditioning leaked throughout the night. Woke up and the front desk attendant told us they made a mistake and put us in the wrong room... We were offered lunch at the hotel, bottle of Champagne, or free parking. All we wanted was the correct room that we paid for. Hotel was unable to accommodate. We begrudgingly took the free parking. Came back from the day out and the ice bucket that we used the night before was still in the room with the room cleaned otherwise. Called the front desk that night and asked for another ice bucket and at first was told it was too late (21:00) and then said yes but with a caveat that this would be the last time. Overall good hotel but the lady at the front desk was horrible. The 2 bell hops we dealt with were excellent and should be commended.

Awesome place and service. We really enjoyed trip. Not too many visitors, empty Prague!!!

This is a lovely hotel in a great location but it would be great if there was tea/coffee making facilities in the rooms

Great location, the room was and building was historic and beautiful and the staff were very friendly!