In the heart of Puebla, Holiday Inn Express Puebla offers a vibrant retreat. Enjoy a breakfast buffet, unwind at the 24-hour gym or indoor pool, and take in city views from the terrace. Guests rave about helpful staff and love that this hotel is close to top attractions like Angelopolis Commercial Center.
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
What's nearby
Fuente de los Frailes - 10 min walk - 0.9 km
Galerías Serdán - 17 min walk - 1.5 km
Triangulo Las Animas Shopping Center - 6 min drive - 2.7 km
Museum of the Mexican Army and Air Force - 6 min drive - 2.3 km
Cuexcomate Volcano - 9 min drive - 2.3 km
Getting around
Puebla Intl. Airport (PBC) - 33 min drive
Puebla–Cholula Tourist Train Terminal - 30 min walk
Restaurants
Carl’s Jr. - 3 min walk
La Cocina de Los Angeles - 2 min walk
Xanta Gastronomía - 5 min walk
Little Caesars Pizza - 7 min walk
Antigua Taquería La Oriental - 7 min walk
About this property
Holiday Inn Express Puebla by IHG
At Holiday Inn Express Puebla by IHG, you'll be within a 10-minute drive of Zócalo de Puebla and Parque del Paseo de Los Gigantes. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness center. Also, Angelopolis Commercial Center and Puebla Cathedral are within a short drive. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
189 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free self-serve breakfast 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
24-hour room service
Traveling with children
Grocery/convenience store
Working away
24-hour business center
17 meeting rooms
Computer station
Conference space (2067 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness center
An indoor pool
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 31
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
49-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel
Frequently asked questions
Does Holiday Inn Express Puebla by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Puebla by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Puebla by IHG?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Holiday Inn Express Puebla by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Puebla by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Puebla by IHG?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.
What is there to do at Holiday Inn Express Puebla by IHG and nearby?
Holiday Inn Express Puebla by IHG has an indoor pool and a 24-hour fitness center.
What's the area around Holiday Inn Express Puebla by IHG like?
Holiday Inn Express Puebla by IHG is a short 20-minute walk from Galerías Serdán and 10 minutes' walk from Fuente de los Frailes. Travelers say that the hotel is in a great location.
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Reviews
Holiday Inn Express Puebla by IHG Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Amenities
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent with a wide variety of hot and cold food options. (21 reviews)
The fitness center is well equipped. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Family friendly
Food
Elevator
Luggage
Reviews
Verified
10/10 Exceptional
Feb 8, 2026
excellent breakfast
Leticia
Leticia, 3-night trip
Verified
10/10 Exceptional
Jan 20, 2026
The room was clean, and staff were helpful.
Carlos
Carlos, 2-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Clean, secure, free parking and breakfast.
Kenneth
Kenneth, 2-night trip
Verified
8/10 Very good
Dec 24, 2025
The staff attended very courteous, clean room, breakfast could be more variety
Juan Enrique
Juan Enrique, 1-night trip
Verified
10/10 Exceptional
Mar 6, 2026
Nadia did a fantastic job keeping my room clean. She was so professional and helpful with anything I asked for. She gave me lots of time to get settled in everyday and made the experience special. I’m a returning guest & love all the staff here. It’s a very comfortable stay. Thank you for making the experience great.
kai
kai, 12-night trip
Verified
10/10 Exceptional
Jan 25, 2026
The room is a good size and clean. The fitness center is well equipped. Breakfast is excellent with regional cuisine and many options. Staff is courteous and helpful. There is plenty of parking in a private lot across the street. It was a better experience than I expected.
Gustavo
Gustavo, 4-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Absolutely the best! It was close to walmart and the bus terminal, that was a big plus for us. And just a smalll commute to the centro of Puebla (taxi ride $82 mexican pesos Uber ride)
And i can't forget to mention that we got upgraded at no charge. Excellent customer service!
Vanessa
Vanessa, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
A really great place to stay, with courteous and attentive staff. The location is excellent—close to historical sites like Centro Histórico and Cholula. The included full breakfast is a big plus, as not many places offer that. Highly recommended, the room was spacious and comfortable and was kept clean every day by the great housekeeper!
Jose
Jose, 4-night trip
Verified
10/10 Exceptional
Apr 22, 2026
Todo excelente
Hector
Hector, 1-night trip
Verified
10/10 Exceptional
Apr 16, 2026
Todo perfect
Jose
Jose, 2-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Everything perfect
pierre
pierre, 1-night trip
Verified
10/10 Exceptional
Mar 14, 2026
Excelente
Leticia
Leticia, 2-night trip
Verified
8/10 Very good
May 10, 2026
Place is ok but too many guest. I would only recommend for one or two day business trip near downtown or if you have an event and will use the place to sleep. For me was ok as I have two little children and they needed to have normal breakfast (egg, fruit, milk) but not in a nice location nor so close to downtown, you will need a car for transportation to any place. Regardless the place was really clean, staff is really nice and food is ok.