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InterContinental Almaty by IHG

5.0 star property
Ski hotel with spa, near Kazakhstan Independence Monument

Choose dates to view prices

Experience the heart of Almaty at InterContinental Almaty, an IHG Hotel, where modern luxury meets family-friendly fun. Unwind in the garden or on the sun-kissed loungers by the indoor pool and children's pool. The hotel offers a playground for kids to burn off energy while you indulge in rejuvenating spa treatments like thalassotherapy and massages.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski rentals
  • Ski passes
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Children's pool

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
$204 nightly
The total price is $237
May 17 - May 18
Total with taxes and fees

Why we love this property

Work meets play
Business travelers thrive with meeting rooms and a central location. After hours, enjoy spa treatments, tennis courts, and bars for relaxation.
Food with a view
Garden views enhance meals at this hotel's restaurant. The buffet breakfast and 2 bars create delightful dining experiences.
Spa sanctuary
The full-service spa offers aromatherapy and massages in serene treatment rooms. A sauna, steam room, and health club complete this wellness haven.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Comfort Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

  • 344 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed, Smoking (Pasha)

Presidential Suite, 1 King Bed, Smoking (Pasha) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed, Smoking (Pasha)

  • 2217 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Club Lounge Access (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 2 Twin Beds, Club Lounge Access (High Floor, Lounge Access)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Accessible

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed, Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking, Club Lounge Access (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Smoking, Club Lounge Access (High Floor, Lounge Access)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 2 Twin Beds

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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$175 nightly
The price is $203
May 30 - May 31
Total with taxes and fees
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About the neighborhood

Map
181 Zheltoksan Street, Almaty, 50013

What's nearby

  • Republic Square - 9 min walk - 0.8 km
  • Kazakhstan Independence Monument - 9 min walk - 0.8 km
  • National Museum of Kazakhstan - 9 min walk - 0.8 km
  • Dostyk Plaza - 16 min walk - 1.3 km
  • Almaty Central Stadium - 2 min drive - 1.6 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 33 min drive
  • Almaty Station - 13 min drive
  • Almaly - 27 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Friends Bar - ‬10 min walk
  • ‪La Coppola - ‬12 min walk
  • ‪Arabica Coffee & Kitchen - ‬8 min walk
  • ‪Coffee Boom - ‬11 min walk
  • ‪Sekirov Coffee - ‬8 min walk

About this property

InterContinental Almaty by IHG

InterContinental Almaty by IHG features a ski shuttle and puts you within a 10-minute walk of Kazakhstan Independence Monument and National Museum of Kazakhstan. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and Asian Cafe serves breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Ski passes and rentals are also available. Fellow travelers say good things about the overall property condition.

At a glance

DONE

Hotel size

    • 277 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up
DONE

Offsite

    • Ski shuttle*
    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Tennis lessons
  • Fitness classes
  • Basketball
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (10840 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski equipment rentals

Facilities

  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible airport shuttle

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • 26-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

Asian Cafe - This buffet restaurant serves breakfast, brunch, and dinner. A children's menu is available.
Sunset Efes Beer Garden - Overlooking the garden, this sports bar serves lunch and dinner. A children's menu is available. Open select days.
Atrium Lounge & Bar - This lobby lounge serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.
Tennis Bar / Restaurant - Onsite restaurant. Reservations are required. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 14760 per person
  • Airport shuttle service is offered for an extra charge of KZT 13440 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Casino shuttle, shopping center shuttle, ski shuttle, and theme park shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 16800.0 per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ALMATY InterContinental

InterContinental ALMATY

InterContinental Hotel ALMATY

InterContinental Almaty Hotel

Frequently asked questions

Does InterContinental Almaty by IHG offer free cancellation for a full refund?

Yes, InterContinental Almaty by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Almaty by IHG?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at InterContinental Almaty by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at InterContinental Almaty by IHG?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by InterContinental Almaty by IHG?

Yes, an airport shuttle is available. The charge is KZT 13440 per vehicle one-way.

What are the check-in and check-out times at InterContinental Almaty by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at InterContinental Almaty by IHG?

No, this hotel doesn't have a casino, but Casino Zodiak (5-min drive) is nearby.

What is there to do at InterContinental Almaty by IHG and nearby?

Have fun with winter activities like skiing and in warmer months, improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and basketball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. InterContinental Almaty by IHG also has 2 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near InterContinental Almaty by IHG?

Yes, Asian Cafe offers garden views.

Does InterContinental Almaty by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around InterContinental Almaty by IHG like?

InterContinental Almaty by IHG is in Bostandyk District, a short 9-minute walk from Republic Square and 10 minutes' walk from National Museum of Kazakhstan.

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Reviews

InterContinental Almaty by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Staff is very friendly
Jorge, 2-night trip
Verified

10/10 Exceptional

Almaty

Without any exception THANKS to all the staff. They made our stay wonderful .. 👏👏👏
epika partners, 2-night trip
Verified

10/10 Exceptional

Very nice place to stay
Ahmed, 3-night trip
Verified

8/10 Very good

Very friendly staff and excellent breakfast service
Roy, 7-night trip
Verified

10/10 Exceptional

Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere.
Carter, 5-night trip
Verified

8/10 Very good

Very nice hotel and service, but horrible gym (with non working equipment)
Otabek, 3-night trip
Verified

10/10 Exceptional

Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind.
Adam, 5-night trip
Verified

6/10 Good

Front desk was not helpful at all
Roy, 22-night trip
Verified

6/10 Good

Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador.
GUILLAUME, 14-night trip
Verified

10/10 Exceptional

Buon livello generale, pulito, ottima spa
Enrico, 1-night trip
Verified

8/10 Very good

Tutto bene, soggiorno molto breve, solo notte Spa bella e spaziosa
Enrico, 1-night trip
Verified

6/10 Good

Inventar alt, Zimmer abgenutzt, zu teuer

Das Intercontinental zählt zu den besten Hotels in Almaty, die Zimmer sind aber leider stark abgenutzt und das Inventar einschließlich völlig vergilbter Telefone aus den 90er Jahren mindestens zwanzig Jahre alt. Angesichts des Zustandes sind die Übernachtungspreise von rund €400 nicht zu rechtfertigen. Auch das Preis-Leistungsverhältnis der Gastronomie ist schlecht.
Christian, 3-night trip
Verified

8/10 Very good

Kamers oud en gedateerd

Kamers zijn oud en gedateerd. Bijvoorbeeld geen stopcontact bij bed.
3-night trip
Verified

6/10 Good

太陈旧了
Simon, 3-night trip
Verified

8/10 Very good

Very good service
2-night trip
Verified

10/10 Exceptional

Mint quality -amazing after so many years . Turkish care.
Sergy, 2-night trip
Verified

6/10 Good

Not 5 stars.

The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family.
2-night trip
Verified

10/10 Exceptional

It was very clean and welcoming. I had a nice stay.
1-night trip
Verified

10/10 Exceptional

Excellent stay. Nice property, superb food and service!
5-night trip
Verified

10/10 Exceptional

Excellent hotel

Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended
Arian, 1-night trip
Verified

4/10 Fair

This property is very old, needs repair, and is not in line with the quality generally expected from the InterContinental brand (due to age) - time to repair and replace equipment - I don't think I've seen an older lamp in the last 10 years than what I had in my room
3-night trip
Verified

10/10 Exceptional

Good!

Beautiful view
1-night trip
Verified

8/10 Very good

Hotel needs renovation

Great location hotel is old and needs renovation
Mathias, 2-night trip
Verified

10/10 Exceptional

Great hotel in all aspects

This was a great hotel with impeccable service! I had a two-week stay there and the staff was excellent from checkin to checkout. Breakfast buffet is awesome!
Jennifer, 13-night trip
Verified

8/10 Very good

Overall it's a good hotel with helpful staff. But I found that apparently the facilities look pretty dated and the price is higher than I would expect.
1-night trip