The Portman Ritz-Carlton, Shanghai

5.0 star property
Luxury hotel with outdoor pool, connected to the convention center, near Jing'an Temple

Choose dates to view prices

In the heart of Shanghai, The Portman Ritz-Carlton offers a luxurious escape with an on-site shopping mall, coffee shop, and international restaurant. Unwind at the sauna or steam room or enjoy fitness classes at the gym; previous guests have praised the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Daily housekeeping
  • Blackout drapes/curtains
$176 nightly
The total price is $187
Feb 22 - Feb 23
Total with taxes and fees

Why we love this property

Luxury city living
Discover the sanctuary of a garden retreat in this luxury hotel nestled in the city center, boasting meticulously curated decor throughout.
Diverse dining options
Culinary choices include a restaurant with international cuisine, a cafe, and a bar. Vegan and vegetarian options plus a full breakfast await.
Sleep like royalty
Drift into dreamland on pillowtop mattresses with premium bedding. Curated decor and blackout drapes set the mood for luxury slumber.

Room options

Available filters for rooms
Showing 17 of 17 rooms

Deluxe Skyline View - King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Skyline View - King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Deluxe City View - King

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Suite - King

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
  • City view
  • 845 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe City View - King

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe - Twin

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe City View - Twin

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe City View - Twin

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Premier Suite - Twin

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
  • City view
  • 845 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Club Skyline View - Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Pillowtop bed
  • City view
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Business Studio - Twin

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • City view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe Skyline View - Twin

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe - King

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Penthouse Suite

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
  • City view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 3

Two Bedroom Penthouse Suite

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Pillow menu
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • City view
  • 1928 sq ft
  • Sleeps 5

Club Premier Suite - King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Pillowtop bed
  • City view
  • 845 sq ft
  • Sleeps 3
  • 1 King Bed

Club Business Studio - King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

What's nearby

  • West Nanjing Road - 1 min walk - 0.0 km
  • Jing An Kerry Centre - 3 min walk - 0.3 km
  • Jing'an Temple - 10 min walk - 0.9 km
  • Former French Concession - 14 min walk - 1.2 km
  • Shanghai Exhibition Center - 15 min walk - 1.3 km

Getting around

  • Hongqiao International Airport (SHA) - 21 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 48 min drive
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Railway Station - 14 min drive
  • Nanxiang North Railway Station - 17 min drive
  • Jing'an Temple Station - 8 min walk
  • West Nanjing Road Station - 11 min walk
  • Changping Road Station - 12 min walk

Restaurants

  • ‪The Ritz Bar & Lounge - ‬2 min walk
  • ‪The Lobby Lounge - ‬3 min walk
  • ‪Yun Italia - ‬3 min walk
  • ‪Portman's - ‬2 min walk
  • ‪Club Lounge - ‬1 min walk

About this property

The Portman Ritz-Carlton, Shanghai

At The Portman Ritz-Carlton, Shanghai, you'll be just a 5-minute drive from The Bund and Jing'an Temple. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Portman's, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a hot tub. Fellow travelers love the helpful staff. Public transportation is just a short walk: Jing'an Temple Station is 8 minutes and West Nanjing Road Station is 11 minutes.

At a glance

DONE

Hotel size

    • 593 rooms
    • Arranged over 45 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite self parking (CNY 120 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Toys
  • Baby bath
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Business center
  • 11 meeting rooms
  • Conference center (60665 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Hot tub
  • Sauna
  • Steam room
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of approximately CNY 288 for adults and CNY 144 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 408.1 per night

Parking

  • Self parking costs CNY 120 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a deadbolt lock on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai offer free cancellation for a full refund?

Yes, The Portman Ritz-Carlton, Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Portman Ritz-Carlton, Shanghai?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Portman Ritz-Carlton, Shanghai?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Portman Ritz-Carlton, Shanghai?

Yes. Self parking costs CNY 120 per night. Parking spots may be limited.

What are the check-in and check-out times at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at The Portman Ritz-Carlton, Shanghai and nearby?

The Portman Ritz-Carlton, Shanghai has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near The Portman Ritz-Carlton, Shanghai?

Yes, Portman's offers international cuisine.

What's the area around The Portman Ritz-Carlton, Shanghai like?

The Portman Ritz-Carlton, Shanghai is in Jing'an, a short 8-minute walk from Jing'an Temple Station and 9 minutes' walk from Jing'an Temple.

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Reviews

The Portman Ritz-Carlton, Shanghai Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its variety, cleanliness, and quality with many guests enjoying the selection of options. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Restaurant
Breakfast
Weather
Supermarkets
Taxi

Reviews

10/10 Exceptional

The room was perfect, very clean and the staff was very accommodating.
Deena, 4-night trip

10/10 Exceptional

Nice hotel and nice location
Hsiu-Hsiang, 1-night trip

10/10 Exceptional

The room is super clean, the breakfast is delicious and has a variety of options. The front desk stuff is very nice.
XIAOWEN, 2-night trip

10/10 Exceptional

The staff really stood out as the best part of staying here, they were always available, helpful and friendly. The location is amazing as well.
Troy, 5-night trip

10/10 Exceptional

Club lounge was excellent.
Louise, 2-night trip

8/10 Very good

God service
kim, 2-night trip

10/10 Exceptional

They have high quality services in all.
XIAOWEN, 2-night trip

10/10 Exceptional

Great hotel

Always great to stay at Portman Ritz-Carlron in Shanghai. Great spacious rooms , well equipped gym and nice food.
Michael, 6-night trip

10/10 Exceptional

Excellent service. Best location in the town.
yali, 4-night trip

10/10 Exceptional

Staff were very attentive. I would stay here again.
Man Hei, 2-night trip

10/10 Exceptional

Clean and comfortable
HSIU YUAN, 2-night trip

10/10 Exceptional

Service staff attentive, friendly, welcoming .. makes one feel it’s a hotel of choice in Shanghai.
Yeap, 5-night trip

10/10 Exceptional

Beautiful hotel with exceptional service and excellent staff
AMIE, 4-night trip

10/10 Exceptional

very good service and very clean
Jiwon, 2-night trip

10/10 Exceptional

always stay here when in shanghai - never disappointed
3-night trip

10/10 Exceptional

Hotel staff always serve excellent activities so I am really satisfied with their service.
Jiro, 4-night trip

10/10 Exceptional

It is truly one of the nicest hotels in town. As part of the architectural design team of the project 35 years ago, I’m proud of it stands the test of time. The location is unbeatable. Highly recommended.
HUNG, 2-night trip

10/10 Exceptional

Highly recommend.
yali, 2-night trip

10/10 Exceptional

Every hotel staff is very polite.
Frankie, 3-night trip

10/10 Exceptional

The service was outstanding. Great location, rooms, F&B on a high level. I would definitely recommend this hotel.
Rebecca, 3-night trip

10/10 Exceptional

As ever the Portman Ritz Carlton was perfect arranged balloons, cake and card for my daughters birthday, wonderful service every time, thank you
Lorraine, 1-night trip

10/10 Exceptional

Overall a very satisfactory stay , friendly staff with good service, and the property is well located
Chukyum, 4-night trip

8/10 Very good

Great place to stay
Marvin, 5-night trip

8/10 Very good

Overall it is a great hotel to stay

Location is good, service good and the breakfast is good
Yuen Pik Cindy, 2-night trip

10/10 Exceptional

Yes
Frederic, 3-night trip