The room smelt so musty, and the sheets also had a weird odour. The staff were decent but not too friendly, most likely would no return again.
Reise (1 Nacht), 1. Feb.. 2021
Generally Nice Hotel, but Unwanted Room Intrusion
Generally pleasant, except for 3 issues:
- Tedious check in
- Very hard bed
- ** Despite constantly activating my DO NOT DISTURB light, and your Housekeeping staff's disturbing phone call to ask me when I want my room serviced (I replied "never, not until after I check out, to be very clear, I do not want my room cleaned or serviced under any circumstances during my stay"), Housekeeping staff invaded my room while I was out for dinner on 28 Nov. This is totally unacceptable. **
Michael R, Reise (2 Nächte), 26. Nov.. 2020
The room is quite big and we had a free upgrade to the executive room which was a good experience.
Urlaub mit Freunden (1 Nacht), 1. Sep.. 2020
The room was tidy and clean but there was unpleasant smell from the toilet. It got stronger after taking a bath. We have to close the toilet door to cover the smell.
Reise (1 Nacht), 30. Dez.. 2019
The location is good, the room is big and clean. I accidentially poured red wine to the carpet and robe, the staff cleaned it with patience. With VIP access, i really recommend this to traverller!
Meanwhile, the hotel is closed to the bar street, so for solo traveller, especially for ladies, please pay extra attention when going out or coming back at night
Lai, Romantikurlaub (1 Nacht), 24. Dez.. 2019
Just one connect about the WiFi is too slowly
Beryl, Urlaub mit Freunden (1 Nacht), 24. Dez.. 2019
Love this property great location ,great staff, close to everything
Geschäftsreise (1 Nacht), 8. Sep.. 2019
I LIKE THE UBICATION
Familienurlaub (2 Nächte), 28. Aug.. 2019
This hotel was the 1st hotel for the 1st half of my trip to Hong Kong. I’m going to be honest after seeing what Citadines Mercer offers I would not have stayed at Gloucester Luk Wok. The only reason I chose Gloucester were because of the price. All in all pretty unremarkable accommodation. I’m not saying this is a bad hotel it just simply doesn’t provide what other hotels do for a similar price.
Al, Romantikurlaub (3 Nächte), 20. Aug.. 2019
A Mixed Experience.
When I arrived at 8am, there was a room ready - EXCELLENT!
The booking said "this property offers transfers from the airport" That was one of the reasons I chose it. "Contact the property 72 hours prior to arrival", it said. When I made contact, they offered a limousine service at three times the cost of a taxi! NO, YOU'VE GOT TO BE JOKING!
Reise (2 Nächte), 20. Aug.. 2019