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Hotel Elena

3.0 star property
Hotel with restaurant, near Zócalo de Puebla

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Photo gallery for Hotel Elena

Interior
Food and drink
Standard Room | Premium bedding, in-room safe, desk, free WiFi
Interior
Lobby
Hotel Elena, nestled in Puebla Historic Center, offers a warm welcome with free grocery shopping service and dry cleaning/laundry services. Enjoy the rooftop terrace views or indulge in a meal at the on-site restaurant and snack bar/deli. With helpful multilingual staff available 24 hours a day, guests have praised the hotel's convenient location.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry facilities
  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free grocery shopping service
  • Front-desk safe
  • Snack bar/deli
  • Microwave in a common area
  • Refrigerator in a common area

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free grocery shopping service
  • Premium bedding
$45 nightly
The total price is $53
Sep 26 - Sep 27
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Quadruple Room, 2 Queen Beds, Private Bathroom

Quadruple Room, 2 Queen Beds, Private Bathroom | Premium bedding, in-room safe, desk, free WiFi

Quadruple Room, 2 Queen Beds, Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Premium bedding
Portable fan
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Premium bedding
Portable fan
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 236 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, free WiFi

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Premium bedding
Portable fan
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Large Twin Bed

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Sep 21 - Sep 22
Total with taxes and fees
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About the neighborhood

Map
Calle 2 Norte 608 Centro, Puebla, PUE, 72000

What's nearby

  • Puebla Convention Center - 7 min walk - 0.6 km
  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Cathedral - 8 min walk - 0.8 km
  • Centro Expositor - 5 min drive - 2.7 km
  • Angelopolis Commercial Center - 7 min drive - 5.6 km

Getting around

  • Puebla Intl. Airport (PBC) - 41 min drive
  • Puebla–Cholula Tourist Train Terminal - 20 min walk

Restaurants

  • ‪El Viejo Rosario - ‬2 min walk
  • ‪Flautlán - ‬2 min walk
  • ‪El Anafre Rojo - ‬3 min walk
  • ‪Super Soya - ‬3 min walk
  • ‪The Italian Coffee Company - ‬2 min walk

About this property

Hotel Elena

Hotel Elena features a rooftop terrace and puts you within a 5-minute walk of Zócalo de Puebla. Guests will have free perks like WiFi, valet parking, and self parking. Other features include a snack bar/deli and a terrace.

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Portable fan

Sleep well

  • Premium bedding

Freshen up

  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 60 for adults and MXN 60 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

HOTEL ELENA Puebla
ELENA Puebla
HOTEL ELENA Hotel
HOTEL ELENA Puebla
HOTEL ELENA Hotel Puebla

Frequently asked questions

Does Hotel Elena offer free cancellation for a full refund?

Yes, Hotel Elena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Elena?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Elena?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Elena?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Are there restaurants at or near Hotel Elena?

Yes, there's an onsite restaurant.

What's the area around Hotel Elena like?

Hotel Elena is in Puebla Historic Center, a short 4-minute walk from Zócalo de Puebla and 10 minutes' walk from Puebla Cathedral.

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Reviews

Hotel Elena Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities

Reviews

10/10 Exceptional

Excellent service
Raul, 1-night trip

8/10 Very good

No water at night. Bar with loud music at night.in front of building. Last day coffee was cold. Service attendants excellent.
Miguel, 5-night trip

6/10 Good

Bonito pero no fue tan cómodo

Pros: La zona es céntrica, el personal amable, el hotel bonito, incluyendo la habitación. Las vistas de la terraza son impresionantes. La habitación cuenta con aire acondicionado. Cons: Las almohadas y toallas son viejas. El desagüe de la regadera olía muy fuerte a drenaje. Hay 2 bares frente al hotel que tocan música a volumenes tan altos que aún con tapones se sentían las vibraciones toda la noche. Recomiendo evitar la habitación en terraza con balcón para estar lejos del ruido. Además porque son muchas escaleras para llegar a estás habitaciones en terraza.
Joyce, 4-night trip

10/10 Exceptional

Todo muyy bien

Todo, muy bien, muy cercano y excelenge disposicion del personal, super bien
karen, 2-night trip

10/10 Exceptional

Lugar muy cómodo y cerca del centro. Buen lugar para descansar
Marco Antonio, 2-night trip

10/10 Exceptional

Alexander, 1-night trip

10/10 Exceptional

Estuve una noche pero desde la llegada fueron muy amables. Por la noche la zona es muy tranquila y la ubicación es magnífica, a unas cuadras del zócalo.
Norma, 1-night trip

10/10 Exceptional

Hissam, 3-night trip

8/10 Very good

Buen lugar
ISMAEL SAID, 2-night trip

10/10 Exceptional

Cuentan con Ballet parking
Jorge, 1-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Ernesto, 3-night trip

10/10 Exceptional

Marcela, 1-night trip

10/10 Exceptional

Cristela, 4-night trip

10/10 Exceptional

Cecilia, 1-night trip

8/10 Very good

Marco Antonio, 1-night trip

6/10 Good

El hotel cumple con las expectativas relacion precio y calidad... Amable la recepciónista por llamada para acordar mi llegada.. Pero al ingresar, al hacer el check in, iba super cargada con maletas y bolsos, habían dos chicas en recepción y me hicieron llenar la hoja de ingreso sin permitirme dejar en el lobby mis cosas, y si, está bien, la hoja de ingreso es importante, pero creo también la empatía y la amabilidad al llegar el huésped es importante.... Nos ofrecieron un desayuno continental, muy rico y amables los del bar...
Quetzalli, 1-night trip

6/10 Good

No respetaron la habitación solicitada, seleccione vista a la ciudad y por segunda ocasión no lo brindaron El lugar es bueno
Heriberto, 1-night trip

8/10 Very good

Marco Antonio, 1-night trip

8/10 Very good

El hotel dentro de lo general no esta mal, talvez la chica que me atendió al inicio no tenia buen carácter, pero nada que afecta y no estaría de mas que explique como abrir la puerta ya que son dos chapas y se confunde uno. La zona esta sucia, se ve mal no se si sea por la hora que llegue aprox las 11 pm pero eso no da buen aspecto al lugar.
ALEJANDRA, 1-night trip

8/10 Very good

Ok
Heriberto, 2-night trip

8/10 Very good

Lo único que no me gustó es que entra mucha Luz del pasillo toda la noche
Ilse, 4-night trip

10/10 Exceptional

Ok
Heriberto, 2-night trip

10/10 Exceptional

Muy bien el trato de la administración muy bueno siempre muy amables la habitación muy padre
julio Ignacio, 3-night trip

8/10 Very good

Diego Geovanni, 1-night trip