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Hotel 5 de Mayo

3.0 star property
Hotel with indoor pool, near Zócalo de Puebla

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Photo gallery for Hotel 5 de Mayo

Indoor pool, sun loungers
Down comforters, in-room safe, desk, laptop workspace
Free daily continental breakfast
Property amenity
Exterior detail
Step into Hotel 5 de Mayo, in the heart of Puebla Historic Center. Enjoy continental breakfast on the picturesque terrace or dive into a refreshing swim at the indoor pool with sun loungers nearby. Connect to WiFi and take advantage of convenient services like dry cleaning/laundry and luggage storage.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Bar/lounge
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
$93 nightly
The total price is $111
Sep 25 - Sep 26
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room

9.2 out of 10
Wonderful
(56 reviews)

Highlights

Smart TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Triple Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Smart TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Smart TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
In-room safe
  • 969 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,497 reviews
$56 nightly
The price is $67
Sep 21 - Sep 22
Total with taxes and fees
Holiday Inn Express Puebla by IHG
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About the neighborhood

Map
BLV 5 DE MAYO 404, COL XANENETLA, Puebla, PUE, 72290

What's nearby

  • Zona Histórica de los Fuertes - 7 min walk - 0.6 km
  • Puebla Convention Center - 14 min walk - 1.2 km
  • Zócalo de Puebla - 15 min walk - 1.3 km
  • Puebla Cathedral - 17 min walk - 1.5 km
  • Centro Expositor - 4 min drive - 1.9 km

Getting around

  • Puebla Intl. Airport (PBC) - 36 min drive
  • Puebla–Cholula Tourist Train Terminal - 23 min walk

Restaurants

  • ‪Garotos - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Mega Tortas Maguito - ‬3 min walk
  • ‪Antojitos Jimy - ‬7 min walk
  • ‪Molecular Cuisine Supplies - ‬8 min walk

About this property

Hotel 5 de Mayo

When you stay at Hotel 5 de Mayo, you'll be within a 10-minute drive of Zócalo de Puebla and Puebla Cathedral. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 59 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:30 AM
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 28
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lever door handles
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 39
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • 45-inch Smart TV
  • Cable TV channels

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number Modernizacion en Infraestructura Hormigon

Also known as

Hotel 5 Mayo Puebla
Hotel 5 Mayo
5 Mayo Puebla
Hotel 5 de Mayo Hotel
Hotel 5 de Mayo Puebla
Hotel 5 de Mayo Hotel Puebla

Frequently asked questions

Does Hotel 5 de Mayo offer free cancellation for a full refund?

Yes, Hotel 5 de Mayo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel 5 de Mayo?

Yes, there's an indoor pool.

Are pets allowed at Hotel 5 de Mayo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel 5 de Mayo?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel 5 de Mayo?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Hotel 5 de Mayo and nearby?

Hotel 5 de Mayo has an indoor pool and a 24-hour fitness center.

What's the area around Hotel 5 de Mayo like?

Hotel 5 de Mayo is a short 20-minute walk from Zócalo de Puebla and 7 minutes' walk from Zona Histórica de los Fuertes.

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Reviews

Hotel 5 de Mayo Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious and great by multiple guests. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Location
Shower
Downtown
Car
Parking
Spacious room

Reviews

10/10 Exceptional

Amazing hotel with international quality - great location - excellent service
Luis, 1-night trip

10/10 Exceptional

Excellent place to stay. staff friendly, helpful
idolina, 2-night trip

10/10 Exceptional

Rooms are very spacious.
Eugenia, 4-night trip

10/10 Exceptional

Excelente hotel

Muy recomendable. Comodo, servicio excelente. 1,4 km del zocalo.
Martin, 10-night trip

10/10 Exceptional

I liked Everything. Rooms are quite large and comfortable
crystal, 1-night trip

10/10 Exceptional

Wonderful and attentive staff.
Grace, 2-night trip

10/10 Exceptional

Great spacious room and a great full breakfast. Friendly and helpful staff.
Sergio A, 1-night trip

10/10 Exceptional

Cet hôtel offre de grande chambre avec un lit très confortable. Le personnel est très accueillant et ils sont à l’écoute de nos besoins. Le déjeuner est parfait ainsi que le service. Malgré le 20 minutes du centre historique, ,j’y retournerais sans hésiter.
Gustave, 3-night trip

10/10 Exceptional

House keeping was on point. Great staff able to assist. The breakfast was so great!! I would definitely stay here again.
lucia, 4-night trip

10/10 Exceptional

Friendly staff, good food, very clean but location is not very good.
Lolita, 3-night trip

10/10 Exceptional

Wonderful staff. Clean room and everything that is need is just call away. We would stay again.
Grace, 1-night trip

10/10 Exceptional

Very friendly and attentive staff. Property was well maintained.
Beatriz, 5-night trip

10/10 Exceptional

Loved the breakfast choices, friendly staff, room was spacious and clean. We love walking everywhere and liked that the historic/zocalo area where within a reasonable walking distance (10-15 mins.) I will be recommending this place to anyone and everyone.
Sergio A, 5-night trip

10/10 Exceptional

Execellent!
Gabino, 1-night trip

8/10 Very good

Muy bueno
Andrea, 3-night trip

8/10 Very good

Muy cómodo y amplia la habitación, el desayuno excelente, considero deben comprar nuevos colchones por lo menos en nuestra habitación y también una nueva secadora para blancos ya que las sabanas tenían un olor a quemado
aida, 2-night trip

2/10 Poor

I had a terrible experience booking through Hotel.com. I made a confirmed reservation for a family member at Hotel 5 de Mayo in Puebla, Mexico, and when they arrived, they were told there were no rooms available, despite showing the confirmation. No one took responsibility, and my family was left without a place to stay. Hotel.com offered no real help or solution. Extremely disappointing. I won’t be using this service again. Very unreliable.
Imer adiel, 1-night trip

2/10 Poor

Spend your nights elsewhere.

I have stayed at many hotels in Puebla and this one is unquestionably the worst. I chose it because it had a gym and breakfast. Not one piece of equipment worked. Nor did the internet in the room. The pillows are so hard and thick they’d make better sofa cushions. And then there was the smell. According to friends in Puebla, hotel is built over a large sewer drainage pipe. The H2S smell in the bathroom (and the rest of the room) was overpowering. I complained multiple times. To their credit, they sent someone to try to fix it but there was nothing to be done. They wouldn’t switch my room (although not sure this would have helped). There are FAR better hotels here for the price. I have no idea why this hotel gets such great reviews. Makes me not trust this app. The staff was friendly at least.
One of the four pieces of equipment-not one functioned.
Pillows could have stopped bullets.
Windows don’t open more than one inch so you’re stuck with the smell
I tried to block the drain to prevent off-gassing but to no avail.
2-night trip

4/10 Fair

The Air conditioning did not work at all and the noise from the street was all night.
Gary, 1-night trip

6/10 Good

Two of the main lights in the room didn't work so needed to use phone light when entering and exiting
Nilesh, 1-night trip

10/10 Exceptional

Excelente estancia

El hotel es excelente, lo que cambiaría es al personal de recepción, no se preocupan por el huésped solo estan en el celular o platicando entre ellos. En el 2018 visité este mismo hotel y la verdad el personal era muy atento. Un aplauso para el chico que te recibe en la entrada con las maletas, muy atento.
Víctor Hugo, 2-night trip

10/10 Exceptional

Buena ubicación. Y buen precio.

Las instalaciones están muy bien. Y está ubicado cerca del centro. El desayuno está muy rico.
Carlos, 2-night trip

10/10 Exceptional

Oscar Alejandro, 2-night trip

8/10 Very good

ESTUVE EN VILLAS

Todo esta muy bien, solo que me toco una cama muy sumida de un costado y casi me caigo. Las sábanas y toallas huelen un poco a quemado seguramente por su secado. Los alimentos muy bien, la limpieza muy bien y el contar con estacionamiento ayuda mucho. Estuve en villas.
Diana, 3-night trip

10/10 Exceptional

M. Celia, 4-night trip