Hotel Montejo

The Hotel Montejo has a lot if potential. The location is excellent, the room spacious, air conditioning and hot showers in abundance. Their staff - young lady at the front desk and young man in the restaurant were very pleasant but obviously inexperienced. Training would help a lot here - a map to the parking garage, information on Wi-Fi password, how to work the TV and breakfast and restaurant hours would go a long way. We asked the waiter what the free breakfast included and he told us everything on the menu. So we ordered a fruit plate an order of pancakes and 2 coffees. We left a large tip. About 20 minutes later we had a knock o the door and was presented a bill for 180 pesos. No big deal but could of been prevented with some advance information. Tip to hotel owners provide a sheet with the above info when checking in. In the most common tourist languages as well as Spanish. That said great value hotel, nice room and great location. One more recommendation a small fridge in the room would be well received by your guests.

Brief stay.clean, friendly staff and quiet and good location.

Great location, great little restaurant and friendly staff. I would recommend this place to anyone.

A few minutes from the main Square. Beautiful, non pretentious inner court, with rooms where you may believe you are an aid to a very known public figure from the past. The door of your room is amazing, the rest of the furniture is ok. Just don't expect full blown service. The hotel offers excellent value for service. 25 minutes and 25 pesos away is the seaside town of Progreso.

Excellent value for money. Great location. Good comfortable room. Very clean. Good wifi.

Nous avons réservé et payer d'avance une suite avec 4 lits puisque nous sommes 4. La chambre attribuée était petite, avec seulement 2 lits. Même après beaucoup de discussions, aucun changement possible ni aucun remboursement. Le gèrent de l'hôtel n'est même pas venu nous n'avons eu à faire qu'avec le personnel d'accueil. Nous sommes très déçus et nous nous sentons floués. Ce gèrent est malhonnête car il a pu louer "notre suite" 2 fois sur la même nuit.

Chambre avec lit king size. Très propre. Piscine agréable. Personnel sympathique. Petit déjeuner simple mais suffisant. Proche du centre historique.

Excelente servicio, el personal muy amable y atento.

El área de piscina muy abandonada y sucia... el hotel es para parejas o personas solas no en familia.

Se quedó sin agua el hotel, ni en regadera ni en llaves y no nos dieron ninguna solución al problema, los cuartos de la planta baja están muy descuidados.