Rotorua Citizens Club, near Polynesian Spa, offers a warm welcome with a daily manager's reception and free in-room WiFi. Relax at the bar or savor lunch and dinner at the on-site restaurant.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Non-smoking
Laundry facilities
Free WiFi
Restaurant
Main amenities (6)
Daily housekeeping
Restaurant and bar/lounge
ATM/banking services
Self-serve laundry
Limited hour front desk
Banquet hall
Feel at home (6)
Refrigerator
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Elevator
$46 nightly
The total price is $53
$53 total
Aug 27 - Aug 28
Total with taxes and fees
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)
Standard Room, Non Smoking, Shared Bathroom (Twin-Single)
Highlights
Soundproofed
Heating
Refrigerator
TV
Separate bedroom
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 2
2 Twin Beds
View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)
Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)
Highlights
Soundproofed
Heating
Refrigerator
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Sleeps 2
2 Double Beds OR 2 Queen Beds
View all photos for Standard Studio, Non Smoking
Standard Studio, Non Smoking
8.48.4 out of 10
Very good
15 reviews
(15 reviews)
Highlights
Soundproofed
Heating
Refrigerator
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Sleeps 2
1 Queen Bed
View all photos for Family Room, Non Smoking (Twin-Family)
Family Room, Non Smoking (Twin-Family)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Soundproofed
Heating
Refrigerator
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Sleeps 4
1 Queen Bed and 2 Twin Beds
View all photos for Standard Room, Non Smoking (Twin-Four Singles)
Standard Room, Non Smoking (Twin-Four Singles)
8.08.0 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Soundproofed
Heating
Refrigerator
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Sleeps 4
4 Twin Beds
View all photos for Standard Room, Non Smoking (Single)
Standard Room, Non Smoking (Single)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Heating
Refrigerator
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Sleeps 1
1 Twin Bed
View all photos for Dorm Room, Non Smoking, Shared Bathroom (Double Bed)
Dorm Room, Non Smoking, Shared Bathroom (Double Bed)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Soundproofed
Heating
Refrigerator
TV
Separate bedroom
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 12
6 Twin Bunk Beds and 4 Double Beds
View all photos for Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)
At Rotorua Citizens Club, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
English
At a glance
DONE
Hotel size
15 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Hosted evening meals on weekdays for a surcharge
Restaurant
Bar/lounge
Free daily reception
What to do
Pool table
Services
Front desk (limited hours)
Laundry facilities
Facilities
ATM/banking
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
Rotorua Citizens Club - This bar serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of NZD 20.00 (subject to availability)
Late check-in between 10:30 AM and 12:30 PM can be arranged for an extra charge of NZD 20.00
Late check-out can be arranged for an extra charge of NZD 20.00 (subject to availability)
Hosted evening meal costs NZD 25.00
Children & extra beds
Rollaway beds are available for NZD 20.0 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua
Frequently asked questions
Does Rotorua Citizens Club offer free cancellation for a full refund?
Yes, Rotorua Citizens Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rotorua Citizens Club?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rotorua Citizens Club?
Yes, there's free self parking.
What are the check-in and check-out times at Rotorua Citizens Club?
Check-in start time: 2 PM; Check-in end time: 10 PM. There's a charge of NZD 20.00 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of NZD 20.00 (subject to availability). Contactless check-out is available.
Are there restaurants at or near Rotorua Citizens Club?
Yes, there's an onsite restaurant, Rotorua Citizens Club.
What's the area around Rotorua Citizens Club like?
Rotorua Citizens Club is a short 12-minute walk from Polynesian Spa and 3 minutes' walk from Eat Street.
Have a question?
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Rotorua Citizens Club Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Restaurant
Location
Service staff
Bar
Value
Shower
Bed
Lobby
Cafes
What guests liked
Free on-site parking was a convenient and solid amenity. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jan 12, 2025
Great place to stay, basic but just what we needed.
Verified traveler
3-night trip
10/10 Exceptional
May 8, 2025
It’s great location
But noisy at night
Barbara
Barbara, 2-night trip
10/10 Exceptional
Feb 27, 2025
club for the locals ,welcoming to the traveler
Very relaxed comfortable place
Easy walk to great resturants, the bus and tourist info headquarters.
Marlene
Marlene, 3-night trip
10/10 Exceptional
Mar 21, 2025
Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Thomas
Thomas, 1-night trip
8/10 Very good
Apr 27, 2025
Love how close to eat street they were. Can smell the street from here. Convenient for our needs. Comfy clean bedding
Stevie
Stevie, 2-night trip
10/10 Exceptional
Mar 9, 2025
Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Bernadette
Bernadette, 4-night trip
8/10 Very good
Feb 22, 2025
The accommodation is basic but clean and in a great central location in Rotorua. At the time I was staying there, there did not seem to be many guests, so it was also very calm.
Elina
Elina, 2-night trip
6/10 Good
Mar 28, 2025
Good stay
It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
M
M, 1-night trip
6/10 Good
Feb 24, 2025
Not bad for just staying.
Kenji
Kenji, 1-night trip
10/10 Exceptional
Jan 5, 2025
Quiet. Good security. Very good restaurant
S
S, 2-night trip
6/10 Good
Apr 21, 2025
average
Josephine
Josephine, 1-night trip
8/10 Very good
Jan 4, 2024
Great for a one-night stopover.
Pamela
Pamela, 1-night trip
10/10 Exceptional
May 4, 2025
Its uniqueness to us was it is just 5 minutes away from
The start line of the Rotorua Marathon. Our meal on the evening was fantastic. My steak. Compliments to the chef was perfect. 10 out of 10. As was my daught n laws lamb shank. Her favourite just fell off the bone. Great service. Lovely comfortable room. All in all a fabulous place to stay. Definetly recomend to our friends. Cheers. Dianne Hustler
Dianne
Dianne, 1-night trip
10/10 Exceptional
Jan 30, 2024
Excellent location, walking distance from the volcanic park and restaurants. Highly recommend!
Diego
Diego, 1-night trip
10/10 Exceptional
Jun 2, 2024
Good value at a great price
Fred
Fred, 1-night trip
8/10 Very good
Jan 8, 2024
Nice quiet and good location to other amenities
John
John, 2-night trip
10/10 Exceptional
Sep 29, 2024
We liked it.
Terry Henderson Margaret
Terry Henderson Margaret, 1-night trip
8/10 Very good
Feb 3, 2024
Great for the price
Ani
Ani, 1-night trip
8/10 Very good
Nov 9, 2024
good experience
Shynoob
Shynoob, 1-night trip
8/10 Very good
Mar 20, 2025
It was unfortunate that the access to the accommodation on the Sunday evening on which we were arriving was to shut at 7:30pm- fortunately someone phoned us to advise of this!
On the following Friday evening the music entertainment kept us awake until 11.15p.m.
Apart from the above we were quite happy with the accommodation.
Donald
Donald, 1-night trip
6/10 Good
Jan 26, 2025
It was extremely central to all shops, bars restaurants, the building seems very tired. We had a disabled double room which meant we had a wet room style shower - v good.
Bedding-sheets very white and clean , but the quilt was full of stains and looked very old -did not use. The room very dated. Not sure how price compares to other accommodation so maybe it’s cheap to stay
Amanda
Amanda, 2-night trip
8/10 Very good
Nov 23, 2024
Good
??
??, 2-night trip
10/10 Exceptional
Nov 11, 2024
Greeted by the lovely Zita! She showed us around & how to get in & out of our room. So handy to Eat Street & Sir Howard Morrison Entertainment Ctr, parking a breeze & free! Lovely wairua at this place, we will be back one day. Good price, no frills, clean & tidy.. it was perfect for us! Thank you M & M from Ruakaka Northland
Maureen
Maureen, 1-night trip
10/10 Exceptional
Nov 12, 2023
It was clean, beds were soft and comfortable, shower was a little on the down side, as you had to play with the tap to make the water flow.
Rahera
Rahera, 2-night trip
6/10 Good
Feb 13, 2025
We only had one problem and that was the heat, there was no air conditioning. Two fans in a room of seven and one of the fans was broken and wouldn't stand on its own. Everyone had to sleep on top of the blankets.