Hotel Puebla Plaza

Great location

We were lucky enough to get a room during a very busy weekend and stayed one night only. The room was big, comfortable, and clean. The water was hot, the hair products good and despite the crowded streets, it was very quiet for us to rest a while. For three friends traveling together, it was a good budget/comfort pick. No elevator, so be mindful of heavy luggage. Nevetheless, the concierge helped with the bags and getting taxis.

The service it was nice but in the night I was in need of assistance and nobody respond to my call.

Small rooms without phone or facing outside windows. The whole hotel smells to chlorine. No extra sets of sheets, blankets. Reception won't pick up the phone if there is no more vacancy even if you are a guest already

Increíble, Miguel ha sido súper anfitrion

Excelente hotel, habitaciones cómodas y buen servicio.

La ubicación es maravillosa, a media cuadra de catedral, las habitaciones son en extremo pequeñas, no hay estacionamiento y el convenio con el estacionamiento de frente es medio abusivo, pero en general regular

Personal amable

Pésimo. La información de internet es falsa. No tienen cable ni restaurante, obvio mucho menos el desayuno. Hay cucarachas en las habitaciones, cabellos en la regadera y las toallas rotas. El estacionamiento sale carísimo. Y al pedir mi reembolso después de dos horas de fatales sorpresas no me regresaron ni un peso. ¡Son unos rateros! Odio Puebla

Excelente ubicación, tranquilo y buena atención del personal