Exceptional stay – outstanding service
I had a truly excellent stay at FIVE Zurich Hotel, and I would like to particularly highlight the outstanding service and kindness of the night receptionist, Philippe Simon. He was incredibly professional, attentive, and genuinely welcoming. His calm demeanor, efficiency, and warm attitude made a real difference and immediately made me feel at home, especially after long days.
The rooms are impressively spacious, beautifully designed, and extremely comfortable. The quiet atmosphere of the hotel is remarkable, allowing for real rest and relaxation, and the views from the room are simply stunning, offering a perfect balance between nature and the city.
Room service was also excellent: fast, discreet, and of very good quality, perfectly matching the hotel’s high standards.
Overall, FIVE Zurich combines luxury, tranquility, and exceptional human service. A special thank you again to Philippe Simon for his professionalism and kindness — he truly represents the spirit and excellence of this hotel.
I highly recommend this hotel and will definitely return.