My mother and mother in law needed a place to crash around the corner from where we lived, and this was the closest property. Pros- great location, comfortable room, beautiful view from rooftop terrace. Cons- if you’re not tech savvy, the self check in and navigating the rooms/elevators is tricky. The elevator code didn’t work at first, which required a call to Kasa to fix. I consider myself pretty tech savvy and even I felt a little lost. Took a little bit of figuring out the blinds and lights as well. If I hadn’t been helping my relatives they would have had trouble getting in. So, great hotel and spot, but too reliant on remotely operated self check in/out. If you’re super tech savvy probably not an issue