Grand Mercure Xian Renmin Square

Das Mercure ist im Grunde in Ordnung. Das Frühstück sehr gut. Nur der spaBereich ist ein desaster. Whirlpool kochend heiß. In der Sauna kommt die Decke herunter und Swimming Pool eiskalt. Frühstück ist hingegen Tip. Personal spricht kaum Englisch.

Grand Mercury is a beautiful old world hotel with dark wooden decor in the rooms. We checked in easilly. I was a little disappointed to find out that all the restaurants and swimming pool were not in this hotel, they were within a complex of hotels and you had to cross the grounds to access the other hotels facilities. Eg the Italian restaurant in one restaurant and the bar and pool within the Sofitel which wasn’t great in depths of winter. The main negative therefore isn’t about this hotel but the changing rooms at Sofitel swimming pool. At first its very elegant, but when you enter female changing rooms it’s like a 1980s council provided changing room. Nowhere to hang your towel while you shower, no costume dryer, dilapidated fixtures with wallpaper mouldy and peeling. However my husband advises me the men’s was plush, had its own hot tub, sauna and massage beds. It makes one wonder about the type of establishment it is and the services provided, clearly more geared towards male travellers

We did not like that there was not a restaurant onsite except for breakfast, but the breakfast was excellent and they did have evening room service. I am in a wheelchair and there was a ramp into the hotel and easy access to the restaurant. The staff was fabulous, the room was wonderful and it is central if you are a walker.

Overall the property is good and clean. However, the disappointing part is with mosquitoes both in the lobby and rooms. Hotel Management did not make enough efforts to check and prevent the mosquito menace.

Nice, but small rooms (we had a queen). No restaurant in this hotel - except a breakfast buffet for extra $. There are restaurants in the Renmin Square complex which has multiple hotels grouped together. Pleasant enclave.

The property is in a very good location and the staff are very friendly. The rooms are a somewhat small and are a bit dated but overall a nice stay.

The room felt very cozy. The hotel is a five-minute walk from the residence park entrance.

, the bed are extremely uncomfortable,the bathtub was clogged,the hotel is not smoke free.

This hotel was amazing on all accounts....service, location, price and comfort! An absolute jewel.

Comfortable stay, room decor is outdated but clean. Check in fast, Hotel service is friendly and try to accommodate my request for local tour to Terracotta warriors. Good location, walk 25 minutes to Bell and Drum tower.