Best Western Centro Monterrey

Excellent

The place was really clean and nice, the service was really good and people that works there were very courteous and kind. What I did not like was the parking lot was kind of small for a SUV truck, and the breakfast is not a buffet and the portion was really small, you have to choose between a very small piece of bread or a very small portion of fruit Overall it was good and definitely I would stay again or recommend it to friends

Bad service from restaurant staff

it served its purpose.

Breakfast was stingy....location a bit far from the center..but taxi is cheap....

I loved everything about this hotel, the only thing missing to make it perfect...would be a pool...lol

Arrived at 3am. Check in is till 3pm. We arrived too early! But,the front desk employee called all other Best Westerns to try to find us a place to rest for few hours. We left to explore town. Returned at 11am and were given a room. 4 hours before check in. Front desk staff at all shifts were awesome. The immediate blocks around the hotel are not safe to be out and about. One day we were about to go get dinner at about 8pm. The frobt desk employee had a driver take us to where we needed to go so we wiuld not walk. The driver, Efrian, took us to a restaurant and to a bakery to grab dessert. Not onmy did he take us, but he went for us 2 hours later when we were ready to head back to hotel. Rooms are ok, nothing special. Location is not the best but not too bad. Conti ental breakfast is only fruit and coffee. What made this stay awesome was the staff! Mercado Juarez is 2 blocks. Recommend Los Frijoles Restaurant 2 blocks behind hotel.

Estubo muy bien, la limpieza, el trato del personal, lo que no me gustó fue un ruido que se empezó a escuchar como desde las tres de la mañana como una bomba de agua, ni el desayuno continental era agua con pintura no jugo de naranja natural

Best Hotel