6/10
Property was incorrectly listed, bathroom and balcony were shared and not private. Room was also listed at 25m2, but was actually no more than 9m2.
While the manager apologized a lot and wanted us to enjoy our stay, ultimately no one from the property took any steps whatsoever to resolve the issue.
Instead I had to spend 2 hours on the phone with hotels.com in the hope of finding a solution.
Esra Can
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