2/10 â Mangelhaft
6. Juli 2025
Not a good stay, not worth the money spent
We booked this hotel based off of a combination of uploaded photos, previous reviews and because we trust in the Hilton brand. The photos uploaded must be extremely outdated because that was not at all our experience of the property and most of the photos of the amenities (such as the indoor pool and water park) are not of this property but of nearby properties that you have access to. Which we felt were false advertisement but the shuttle service back and fourth to the different amenities at the nearby properties was extremely convenient and made up for that. This property is not well kept at all. The property was probably the most disappointing we have stayed at. The room was not clean or up to anyone's standards, and it being an ocean view room the room door faced the outside of the hotel and there was such a huge gap in the door that the entire night the entire night all you could here is whistling of air rushing through the room door. When we checked in and noticed some of the issues, we did try to speak with guests services but because it was a holiday weekend they did not have availability to switch our room without it being an up charge. The staff at the front desk as well as the shuttle drivers were super helpful and friendly, but overall would not be going again nor would I recommend it.
Mariah
Mariah, Familienurlaub (1 Nacht)
Von Hotels.com geprĂŒfte GĂ€stebewertung
