Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720
What's nearby
Mamitas Beach - 6 min walk - 0.6 km
Quinta Avenida - 7 min walk - 0.6 km
Playa del Carmen Main Beach - 7 min walk - 0.6 km
Playa del Carmen Maritime Terminal - 4 min drive - 2.7 km
Gran Coyote Golf - 5 min drive - 4.7 km
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Cozumel Intl. Airport (CZM) - 12.3 miles/19.9 km
Airport drop-off service
Restaurants
Colectivo Mexicano Cervecero - 2 min walk
Las Hijas de la Tostada - 3 min walk
Mariskinky - 2 min walk
La Pista Musical - 2 min walk
Pescaderia y Cockteleria el Pirata - 1 min walk
About this property
Serenity Hotel Boutique
Serenity Hotel Boutique features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli, and a terrace are other highlights. Fellow travelers say great things about the helpful staff and location.
Languages
English, French, German, Spanish
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
WiFi in public areas*
WiFi (speed: 50+ Mbps) in rooms*
Parking
Onsite self parking (USD 15 per night)
Onsite valet parking (USD 15 per night)
Transfers
Airport drop off on request(available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
Mosquito nets
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Accessible airport shuttle
Room amenities
Be entertained
IPod docking station
50-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Fan
Iron/ironing board
Window screens
Sleep well
Pillow menu
Blackout drapes/curtains
Premium bedding
Freshen up
Shower/tub combination
Free toiletries
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
WiFi (surcharge) (speed of 50+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
Paper towels
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.96 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 5 per night (rates may vary)
WiFi is available in public areas for USD 5 per night (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 18 for adults and USD 9 for children
Airport shuttle service is offered for an extra charge of USD 85 per vehicle. Maximum occupancy 4
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children up to age 15 costs USD 10
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night
Parking
Self parking costs USD 15 per night
Valet parking costs USD 15 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 6:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Serenity Hotel Boutique Hotel
Serenity Hotel Boutique Playa del Carmen
Serenity Hotel Boutique Hotel Playa del Carmen
Frequently asked questions
Does Serenity Hotel Boutique offer free cancellation for a full refund?
Yes, Serenity Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serenity Hotel Boutique?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Serenity Hotel Boutique?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Serenity Hotel Boutique?
Yes. Self parking costs USD 15 per night. Valet parking costs USD 15 per night.
Is airport shuttle service offered by Serenity Hotel Boutique?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 85 per vehicle.
What are the check-in and check-out times at Serenity Hotel Boutique?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Serenity Hotel Boutique?
No, this hotel doesn't have a casino, but Riviera Gran Casino (20-min walk) is nearby.
What is there to do at Serenity Hotel Boutique and nearby?
Serenity Hotel Boutique has an outdoor pool.
Are there restaurants at or near Serenity Hotel Boutique?
Yes, there's an onsite restaurant.
What's the area around Serenity Hotel Boutique like?
Serenity Hotel Boutique is a short 7-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Mamitas Beach. The local area is walkable and popular for its beaches.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 4, 2024
Sheila
Sheila, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Gustavo Alonso
Gustavo Alonso, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 12, 2024
Manuel
Manuel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 4, 2024
We enjoyed our stay everyone is very nice and attentive
Esmeralda
Esmeralda, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
I was amazed how big and beautiful this place was … a 6 min walk to the beach…
Cher
Cher, 5-night family trip
Verified Expedia guest review
6/10 Good
Aug 15, 2024
Value for money
Decent hotel, value for money and location is great. The service and the Friendliness of the staff are excellent. But the comfort level and facilities are average or below average
John
John, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2024
Hotel was pretty good. Friendly and helpful staff. However hotel was pretty hot if you were not in your room. Last night hotel was running on a generator so the whole suite was hot.
Rosemary
Rosemary, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
Excellent place
Francisco
Francisco, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Hotel had everything we needed. 2 restaurants , roof top pool and bar. Great staff and service was excellent. Few blocks to beach and a tin of restaurants with in 5 min walk.
Jose
Jose, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 5, 2024
Rodolfo
Rodolfo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
Lawrence
Lawrence, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 30, 2024
Griselda
Griselda, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2024
Muamer
Muamer, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Lovely staff and very nice and clean room. Indoor Parking available for free.
Robert
Robert, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Cutberto
Cutberto, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2024
We Loved Everything about this Hotel, except the fact that they had a Salsa Night on the roof Friday bught that didn’t end until 1:30am, so it was pretty loud all night! But, the staff was Great, the place was super clean & we really enjoyed our stay!
Ernesto
Ernesto, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Stopped for one night, very close to beach and town, loved it!
Ragheeba
Ragheeba, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 12, 2024
Bad
Alan
Alan, 12-night trip
Verified Expedia guest review
2/10 Poor
Jul 1, 2024
jack
jack, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2024
Beach, dinning , and shopping all within walkable distances. Pool and bar on the roof is very nice and complimentary breakfast is delicious. 😋
Scarlett
Scarlett, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2024
Serenity
Amazing! The penthouse is a must see. Our waiter at the lobby restaurant fantastic!
William
William, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 14, 2024
david
david, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 7, 2024
The room was clean but shabby chic. There were buttons missing on the chairs and sofa. The sheets were itchy the 1st night and I had them change the whole bedding. After that, the bed was fine. Service was exceptional. The food in the restaurant was better than the burger restaurant on 5th street.
Esther
Esther, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jun 5, 2024
The service at the hotel restaurant was lovely.
Geanella
Geanella, 6-night trip
Verified Expedia guest review
8/10 Very Good
Jun 4, 2024
Gloria hilda
Gloria hilda, 3-night trip
Verified Expedia guest review
General property information
Travelers Say
"Lots of space in the room, good location and nice pool."