Hotel Madrid Chamartín by Melia Hotels International

The hotel was very clean and well located. The staff extremely pleasant and well spoken in English. We would stay there again.

Hotel close to train station and the beds were very comfortable.

Excellent clean comfortable room. Superb breakfast.

The staff was very helpful every time, the hotel is in very good conditions , very comfy room , good location near Chamartín station , it’s a little far from center but line 1 in the station can drop you in Sol.

I was staying two weeks at the hotel. First, the photographs have nothing to do with the hotel, the facade looks good and the reception also, but the rest of the spaces are VERY deteriorated and quite sloppy. Second, quite basic breakfast, and very few options, luckily we chose this option for only two days. Third, the cleaning service was quite scandalous and they did not have the slightest care while cleaning the hallways and other rooms early in the morning, causing discomfort to those who remained in their rooms resting. Fourth, the rooms smell old, do not leave cleaning utensils in bathrooms and the beds are quite uncomfortable. The location is quite good, because you have the station next door and you can easily move, however, I do not recommend it for long stays. They have too many things to improve and it would be good for them to post and post photographs that show the reality of the hotel.