"Sadly, it was the worst experience ever we have had.
1. When we have booked the owner did not mention that we would be living on basement. Besides, the photos were not clear
2. Condition: the basement was damp, smelly like mould everywhere, poor lighting, broken boiler in the kitchen, water leaking from it continuously (even though the landlord put some rolled cotton mats, but kitchen was still wet and slippery
3. Toilet: There was only one toilet at the basement. Did not flush water well and smelling very badly when being flushed. Most importantly the toilet is inside the second bedroom at the entrance separated with curtains. Imagine if you share this basement with another couple/family it would not be great and will be disturbing especially at night
4. We had 2 little kids and I explained the wet floor would be risky for them but the landlord did not agree to that and claiming he was waiting for insurance company to come and sort out the boiler on out day two but never came until our last day
5. Because of smells (damp and mouldy) we could not stay there on first night and stayed somewhere else
6. After agreeing to the issues, landlord offered us to move into two rooms in two different floors (first and second) with access to toilet and shower on second floor
7. The landlord did not feel the basement was a problem and never apologised
8. If you book in future, please ask landlord first where you will be staying. If it is basement, I would not recommend at all."
