The property is nice, well kept and clean. The location is nicely situated between Miami, the Everglades and for trips further south to the Keys. However, I only give a "neutral" rating because of one major issue: We had made a reservation for 5 persons (2 adults and 3 kids), but when we arrived, we were first assigned a room with one king bed - and nothing else. Then we were given a two queens room, with the additional information that the room would not fit another bed. So we were basically not able to fit five persons, although we had explicitly booked this (search for 5-person-room). In the end we bought an air mattress so we could at least all find a place to sleep. This should definitely be taken care off by the hotel - just don't bring up any rooms if guests are searching on your webpage for 5 persons! Now apart from this issue, what really got me annoyed was the very unfriendly way of the lady at the reception when we arrived. She was quite abrasive and at some point I had to ask her to stop interrupting me every single time when I tried to make a point. This is not how you treat customers.