In the reuse of a historic building, it can be difficult to lay everything out the way you want it. Getting to the elevators requires you to go past the end of the bar where patrons line up to place food orders, and it can be a bit dodgy to get by if there's more than two people are waiting. It could probably be fixed by moving the lineup to the other end of the bar, between it and the combination coffee shop counter/restaurant kitchen.
The bed was rather uncomfortable, a thin mattress with no box spring.
There was on maintenance issue in our room that I informed the front desk about, and they had someone up to fix it while we were out for a few hours.
I chose the property because of its proximity to Union Station, and was pretty pleasantly surprised. Very close to the El train platform, many restaurants and bars in walking distance, and not as loud as I thought a room on the corner of Jackson and Franklin would be.
The staff was all fantastic.