We were there for our 40th wedding anniversary. The hotel was older and the front entrance very hard to find. The lobby was pure class, reminiscent of a era gone by. We had to take two different elevators to our room. Our room was located in an older part of the building. The glass on the hall windows was wavy. The mark of old glass, which was kind of cool. Our room was tastefully decorated with a very comfortable bed. However, my husband laid down on the bed while I was unpacking a few things, when he rose he cut his leg on a bar that was sticking out from the box springs. Of course he bled all over and we didn't have any band aids. I went down to the lobby to get first aid. They did send housekeeping up to clean the blood off the carpet, but did not fix the bar on the bed. The sink was not attached to the pedestal and leaked in the back on the floor. The toilet was NOT attached to the floor in any manner and was a bit unnerving when you sat down as it shifted. That was just strange. There was the previous person's coffee left in the coffee maker. The view from the room of the falls was STUNNING and everything the website showed, which was why I booked the room in the first place.
For the cut on my husband's leg, the front desk knocked $8 off our bill-the parking. I wasn't too impressed.