6/10 Good
Everything is okay with hotel.
Johnny
Johnny, 3-night trip
SureStay by Best Western Charlotte Matthews
Charlotte hotel with 24-hour fitness
East Forest is home to The Independence Inn Charlotte/Matthews Hotel, where you can enjoy a free breakfast buffet, dry cleaning services and stay active at the 24-hour gym. With in-room WiFi, luggage storage and multilingual staff on hand you'll feel right at home.
Good
Popular amenities
- Free parking
- Free WiFi
- Connecting rooms available
- Air conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- 24-hour fitness center
- Business center
- 24-hour front desk
- Computer station
- Front-desk safe
- ATM/banking services
- Vending machine
- Laundry service
- Self-serve laundry
- Multilingual staff
- Luggage storage
Feel at home (6)
- Children stay free
- Microwave
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Daily housekeeping
$66 nightly
$76 total
Feb 15 - Feb 16
Total with taxes and fees
Room options
Showing 4 of 4 rooms
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Deep soaking bathtub
Hair dryer
- Sleeps 4
- 1 King Bed
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exceptional
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Deep soaking bathtub
Hair dryer
- Sleeps 2
- 1 King Bed
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Deep soaking bathtub
Hair dryer
- Sleeps 4
- 2 Double Beds
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Bathtub)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Deep soaking bathtub
Hair dryer
- Sleeps 2
- 1 King Bed
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About the neighborhood
2501 Sardis Road N, Charlotte, NC, 28227-7724
About this property
SureStay by Best Western Charlotte Matthews
When you stay at SureStay by Best Western Charlotte Matthews, you'll be within a 15-minute drive of Spectrum Center and Bojangles' Coliseum. Guests can enjoy the 24-hour fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Also, NASCAR Hall of Fame and Charlotte Convention Center are within a short drive. Fellow travelers say great things about the helpful staff.
At a glance
Property amenities
Room amenities
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SureStay by Best Western Charlotte Matthews Reviews
Good
7.0
Cleanliness
6.6
Amenities
8.2
Staff & service
6.4
Property conditions & facilities
Popular mentions
RoomBreakfastService staffBedBathroomElevatorToiletLocationBookingShower10/10 Exceptional
Room was spotless, GSR was welcoming
Kelli
Kelli, 2-night trip
6/10 Good
The elevator doesn't work. They don't serve a full breakfast every morning. Other than that my stay was ok.
Johnny
Johnny, 4-night trip
4/10 Fair
The hotel is under construction but the floor I was staying on was not. It was dirty and smelled of marijuana. Garbage in the hall and carpets throughout were dirty. Staff was nice. Bed was comfortable even though the room was old and needs updating. The breakfast was standard fare, nothing to get excited about. I would say pass on this hotel.
Rebecca
Rebecca, 1-night trip
2/10 Poor
Bed bugs
Porsha
Porsha, 1-night trip
4/10 Fair
Good location, but it’s a hotel with old rooms, old furniture, and old bathroom.
Debessai
Debessai, 3-night trip
8/10 Very good
Staff nowing were there are for directions
Gary
Gary, 1-night trip
10/10 Exceptional
Great spot for Boston!
Great location, friendly staff, excellent rooms
Linda
Linda, 1-night trip
10/10 Exceptional
Excellent stay!!
Jaime
Jaime, 3-night trip
8/10 Very good
Had a comfortable stay
Terra
Terra, 1-night trip
10/10 Exceptional
Convenient
Quincy
Quincy, 2-night trip
10/10 Exceptional
This is the best place to stay ☺️
Christopher
Christopher, 1-night trip
10/10 Exceptional
It was a great place and good food
Christopher
Christopher, 2-night trip
10/10 Exceptional
Would stay again
Customer service was top notch, great location and comfortable stay
Michelle
Michelle, 1-night trip
10/10 Exceptional
Highly recommend this property for staying
Alicia D
Alicia D, 1-night trip
10/10 Exceptional
Great price, awesome staff at checking in.
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
We enjoy our stay and it was nice and really liked that chillies was right next door.
Alexis
Alexis, 2-night trip
10/10 Exceptional
Staff was friendly and helpful.
Karen
Karen, 1-night trip
4/10 Fair
There were not many eggs/meat to eat. No oatmeal or fresh fruit.
The elevator would not have passed inspection (especially in our home state)!
The bathroom faucets needed maintenance.
The bed was comfortable and we slept well.
Debbra
Debbra, 1-night trip
10/10 Exceptional
Check in went very smoothly, staff very nice and friendly
Keshon
Keshon, 1-night trip
10/10 Exceptional
Very clean, friendly and close to everything
Alphonzo
Alphonzo, 2-night trip
10/10 Exceptional
It was very nice as well as the workers I love staying there
Ella
Ella, 1-night trip
10/10 Exceptional
IT has great food also and the people who work there are very nice and helpful when you ask for something
Christopher
Christopher, 2-night trip
10/10 Exceptional
I love this hotel
Quan
Quan, 1-night trip
6/10 Good
Good stay
It was a good stay.
Jenna
Jenna, 1-night trip
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