We booked and paid for a beachside room but were given a city view unfortunately and because they were booked out we couldn’t be changed and no refund was issued.
When we arrived there was a really bad smell in the room but when we spoke to them about it they did come and fix the issue.
Overall the location was excellent, the room was tidy, beds were a bit uncomfortable I think new mattresses are needed.
Shantel, Familienurlaub (5 Nächte), 10. Apr.. 2021
Property was really nice.The only issue was the elevator.wait times could be over 10-minutes sometimes
Urlaub mit Freunden (2 Nächte), 4. Feb.. 2021
Unclear explanation of the room
Room was suppose to be a 3 Bedroom with 5 beds, It was 2 bedroom with an office and the 5th bed was the sofa. The room was clean and the view was great but with a family of 6, we expected 5 beds and 3 proper bedrooms.
Peter, Familienurlaub (7 Nächte), 8. Jän.. 2021
Dirty, dad a terrible smell poor seating in lounge, waited over 15 minutes for a lift.
Familienurlaub (1 Nacht), 3. Okt.. 2020
The room was absolutely amazing!! Stunning views of the Gold Coast from the balcony and all of the bedrooms, large open plan living great for dinner and drinks with friends.
ZaneWilkinson, Urlaub mit Freunden (1 Nacht), 27. Juli. 2020
Really nice space with great amenities. It's a really nice place for families with three pools. The front desk was very responsive and helpful. I enjoyed my stay.
Andre, Familienurlaub (2 Nächte), 14. Juli. 2020
If you want to be in the middle of everything, this is the place to be! Seriously! You walk out of the elevator on the ground floor and you are steps from the beach, restaurants, clubs. Communication was excellent and the free parking was nice. We will definitely stay with them again.
Vonda, Familienurlaub (2 Nächte), 2. Juli. 2020
It was close to everything and easy to get to.
The washing machine didn’t work which was a pain, but apart from that it was an enjoyable stay.
Jess, Familienurlaub (5 Nächte), 11. März. 2020
Excellent location, clean, modern & easy to park
Ellie, Familienurlaub (2 Nächte), 16. Feb.. 2020
Very friendly and helpful staff. They went out of their way to help us and make sure we were comfortable. Thank you so much
Familienurlaub (4 Nächte), 19. Jän.. 2020