At Chalé Alto da Serra - Pousada e Wellness Spa, unwind in the steam room or relax in one of 5 spa tubs. Enjoy a breakfast buffet and stay connected with free WiFi. Guests rave about this pousada's first-rate property condition.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Connecting rooms available
Air conditioning
Free breakfast
Non-smoking
Free WiFi
Free parking
Main amenities (6)
Daily housekeeping
5 hot tubs
Steam room
Air conditioning
Limited hour front desk
Tour/ticket assistance
Feel at home (6)
Children stay free
Cookware, dishware, and utensils
Connecting/adjoining rooms available
Television
Daily housekeeping
Blackout drapes/curtains
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Luxury Suite, Jetted Tub
Luxury Suite, Jetted Tub
Highlights
Balcony
Fireplace
Private hot tub
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
City view
Sleeps 3
1 Queen Bed
View all photos for Premium Double Room, Jetted Tub
Premium Double Room, Jetted Tub
Highlights
Fireplace
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
140 sq ft
Sleeps 2
1 Queen Bed
View all photos for Superior Suite, Fireplace
Superior Suite, Fireplace
Highlights
Fireplace
Private hot tub
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
140 sq ft
Sleeps 2
1 Queen Bed
View all photos for Superior Double Room, Jetted Tub
Superior Double Room, Jetted Tub
Highlights
Private hot tub
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Bathrobes
Jetted bathtub
140 sq ft
Sleeps 2
1 Queen Bed
View all photos for Deluxe Quadruple Room, Hot Tub
Chalé Alto da Serra - Pousada e Wellness Spa is a great choice for a stay in São Joaquim. The steam room makes for a relaxing end to the day, and free perks include WiFi, self parking, and buffet breakfast daily between 8:30 AM and 10:00 AM. Fellow travelers say great things about the overall property condition.
Languages
English, Portuguese
At a glance
Hotel size
5 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:30 AM–10:00 AM
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Romance packages
Facilities
1 building/tower
5 hot tubs
Steam room
Room amenities
Be entertained
42-inch LED TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Cookware, dishes, and utensils
More
Daily housekeeping
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Children & extra beds
Rollaway beds are available for BRL 150.0 per day
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards.
This property is professionally cleaned.
Also known as
Chalé Alto Da Serra House São Joaquim
São Joaquim Chalé Alto Da Serra Chalet
Chalé Alto Da Serra House São Joaquim
Chalé Alto Da Serra House
Chalé Alto Da Serra São Joaquim
Chalet Chalé Alto Da Serra São Joaquim
Chalet Chalé Alto Da Serra
Chalé Alto Da Serra
Chalé Alto da Serra - Pousada e Wellness Spa São Joaquim
Chalé Alto da Serra - Pousada e Wellness Spa Pousada (Brazil)
Frequently asked questions
Are pets allowed at Chalé Alto da Serra - Pousada e Wellness Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chalé Alto da Serra - Pousada e Wellness Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Chalé Alto da Serra - Pousada e Wellness Spa?
Check-in start time: 2:30 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Chalé Alto da Serra - Pousada e Wellness Spa and nearby?
Chalé Alto da Serra - Pousada e Wellness Spa has a steam room.
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Chalé Alto da Serra - Pousada e Wellness Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
10/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 26, 2023
Hospedagem foi ótima , muito limpo e organizado o quarto, café da manhã delicioso.
Gilberto
Gilberto, 1-night trip
10/10 Exceptional
Oct 20, 2023
Sensacional
Sensacional!!! Dispensa qualquer tipo de comentário, nota 10 em tudo.
Vera Lucia
Vera Lucia, 2-night trip
10/10 Exceptional
Sep 12, 2023
Silvio Geraldo
Silvio Geraldo, 1-night trip
10/10 Exceptional
Sep 1, 2023
Livia
Livia, 1-night trip
10/10 Exceptional
Aug 11, 2023
Normelio Joao
Normelio Joao, 1-night trip
10/10 Exceptional
May 29, 2023
Ludgero
Ludgero, 1-night trip
8/10 Very good
Jun 17, 2022
LUCAS J
LUCAS J, 1-night trip
10/10 Exceptional
Oct 29, 2021
Custo benefício adequado. Local aconchegante e os proprietários da pousada foram muito simpáticos.
Leandro
Leandro, 1-night trip
8/10 Very good
Oct 27, 2021
Estadia agradavel!
A pousada é simples, mas muito agradavel e os donos são caprichosos e atentos aos detalhes.
Lucia Helena
Lucia Helena, 1-night trip
10/10 Exceptional
Oct 8, 2021
Hospitalidade na Serra Catarinense
Pousada com poucos quartos, muito bem cuidada e proprietária muito atenciosa.
GILNEI A
GILNEI A, 2-night trip
10/10 Exceptional
Oct 6, 2021
Excelente
Aconchegante é pouco para essa hospedagem. Foi tudo muito bom. Atendimento maravilhoso dos anfitriões. Localização excelente. Quarto limpo decoração linda e produtos de muita qualidade.
Henrique
Henrique, 1-night trip
10/10 Exceptional
Sep 5, 2021
Chale Sao Joaquim
Fomos muito bem atendidos e o local é muito bom e limpo
Joao Paulo
Joao Paulo, 1-night trip
10/10 Exceptional
Dec 24, 2020
Recommende place
It was very pleasant with nice and attentious staff...
DARLI
DARLI, 1-night trip
6/10 Good
Oct 22, 2020
Nilson
Nilson, 1-night trip
10/10 Exceptional
Sep 28, 2020
Sensacional
Sensacional , pousada que você se sente em casa , os donos ficam a toda no local e ficam a disposição para tudo, local muito bom , top recomendo !
Fabio
Fabio, 4-night trip
10/10 Exceptional
Aug 31, 2020
Gostei de tudo, desde a chegada até a saída, principalmente pelo atendimento que foi excelente no tratamento do hóspede. valeu muito . Recomendo
JAIROSCHNEIDER
JAIROSCHNEIDER, 1-night trip
10/10 Exceptional
Mar 8, 2020
Perfeito!
A localização é perfeita para ir às vinícolas, o chalé é um charme, com acomodações muito confortáveis, lençol térmico, lareira, aquecedor, banheira com hidromassagem, delicioso café da manhã e atendimento muito cordial, com dicas para passeios e refeições. Perfeito!
KAREN
KAREN, 2-night trip
10/10 Exceptional
Feb 6, 2020
Marcos Alves
Marcos Alves, 3-night trip
6/10 Good
Feb 6, 2020
amabilidade e atenção dos proprietários! Quartos bem arrumados, internet muito boa, café da manhã também muito bom!!
Verified traveler
3-night trip
10/10 Exceptional
Jan 3, 2020
Sizernando J
Sizernando J, 1-night trip
10/10 Exceptional
Dec 17, 2019
Ótima estadia
Foi incrível!! A pousada é linda e muito aconchegante! O atendimento é cheio de carinho! Parece a casa da gente!Ficamos encantados!!! Voltaremos com certeza!
Marcelo
Marcelo, 1-night trip
10/10 Exceptional
Dec 2, 2019
Guilherme
Guilherme, 2-night trip
8/10 Very good
Sep 17, 2019
shanja
shanja, 4-night trip
8/10 Very good
Sep 14, 2019
otimo
uma delicia de local, simples porém ótimo atendimento, cafe da manhã super caseiro, nos sentimos em casa, lareira no quarto acesa para espantar o frio... recomendo muito.
Samira
Samira, 1-night trip
10/10 Exceptional
Sep 9, 2019
Sinta-se em casa na Serra Catarinense.
Atenção a todos os detalhes e cuidado extremo com os hóspedes. Ótima estrutura e conforto. Receptividade do Diego e Mirele são o ponto alto da estadia nesta pousada. Não tenha dúvidas em ficar aqui!