6/10 – Gut
27. Jän. 2018
Untrained staff, maintenance issues
This place is less than two years old and already has maintenance issues. Our bedsheet had unpleasant stains on it, handles on the furniture were missing or broken, the shower curtain had a lot of black mold growing on it. No soap and no toilet paper in room upon arrival. Breakfast was included but only continental or filipino. With a room rate of 4000 pesos none of this should occur. But the most shocking of all was after my breakfast when I wanted to take a banana of which they had about 20 in a basket next to the bar counter, I was told I can´t have one, these are for making shakes!!! Wow! So kind, so generous!!!
Wifi in the restaurant didn't work, in the room only a weak signal. The pool is nice but only 4 deck chairs for 32 rooms and not an inch of shade but a designated smoker's area right next to it. Despite being direct beachfront not one room seems to have ocean view, the outside window is only 80 cm wide and strangely even the first room next to the beach has only a rock solid stone wall facing the ocean. They must have found this building plan on the internet. We were happy to leave after a night, especially since big waves made any swimming in the ocean impossible.
Bert
Bert, Aufenthalt von 1 Nacht
Von Hotels.com geprüfte Gästebewertung
