Hyatt Place Niagara Falls

Tolles Preis-Leistungs-Verhältnis, Hotel liegt fussläufig zu den Niagarafällen, sehr schick und neu eingerichtet. Gutes Frühstück! Ruhig, gute Betten, sauber. Bei zwei Übernachtungen wurde unser Zimmer nicht zwischendurch gereinigt - das hat uns aber nicht gestört.

Neues Hotel, direkt bei den Niagara Fällen. Leider an der Front unfreundliches Personal. Das Aufdecken des 3. Bettes mussten wir selber machen, Decke und Kissen in der Lobby holen. Dies war nicht Hyatt würdig, sonst angenehmer Aufenthalt.

Service was excellent!

They did a good job faking quality. The bed sheets were dirty and we had to change our own sheets after checking in. Whoever put the shower together must’ve not been paying attention. The glass door for the shower was stuck. The shower itself was dirty. I’m not really sure these are things you can blame covid for. I wont be visiting again.

It was a nice clean hotel, with a very nice breakfast, everything was wrapped individually, and they provided gloves for you to wear, while getting your food. The only trouble we had was that it is tucked in and we didn't see it at first. They provided us with parking tickets for the garage across the road, as there is not much parking area. If the weather had been nicer, it is in walking distance of the falls and other attraction, we just choose to drive to the falls which is just a 5 minute drive, because it was snowing. Everyone was very friendly and helpful, we would stay there again for sure.

They are very friendly and courteous. It was a wonderful experience.

Fantastic and comfortable stay at Hyatt Place! The bar manager even fired up his kitchen equipment for lunch after my family of four ventured out into the snow to find that all local restaurants were closed due to weather. He was so very accommodating and made us feel like family. Check in and check out was super fast. There was plenty of space throughout the hotel for us to spread out when we needed to get out of the room. The location to the falls couldn’t have been better. And the views were fantastic. Over all, with the fantastic staff, super clean rooms, comfy room and excellent amenities, I would DEFINITELY recommend Hyatt Place to any visitor to Niagara Falls.

They charged me a deposit twice of $75...upon checkout only one has been removed from my bank account so far. Make sure they only pre authorize one amount!!! We had to request bath towels upon arrival to room. King size bed was very uncomfortable & felt the springs. Pillows were awful too. And room blind was messed up...button on wall you push to activate them up & down but shade kept unrolling & wouldnt stop! Can honestly say I wont stay here again. Not impressed for amount you pay. Not good views either of the Falls

Upon check in, Jason was magnificent. Once we got to our room, the room was beautiful, but it was freezing. Checked in at 3:45 p.m. and turned heat up to max immediately. Left out to go park car across the street at the parking garage used by the hotel. Ladies, due to me of security conscious mindset, I don't approve of this garage if you are alone. It is dark, looks abandoned, and doesn't seem to be secure. Wenwe

Great price excellent breakfast. Paying for parking was a little frustrating.